General Terms & Conditions

  • Free Super Saver delivery when you spend £25 or more: Customers must spend at least £25 to qualify for free Super Saver delivery after all discounts have been applied. The required £25 spend does not include delivery charge. Delivery offer ends at 8am on 19th November 2018. Simply select "Super Saver" when choosing your shipping option during checkout. 

     

     

    Delivery Option

     

    Price

    Estimated Delivery Time

    Super Saver Home Delivery

    £2.49

    3 - 5 working days from order date

    Super Saver Home Delivery

    £2.99

    2 - 3 working days from order date

    Next Working Day Delivery

    £3.99

    Order by 11am Mon-Thurs for next-day delivery**

    Excludes postcode areas:  AB, EI, FK, GY, HS, IM, IV, KA, KW, PA, PH, TR, ZE

    Saturday Delivery

    £7.25

    Order by 2pm Thursday and we will deliver on the forthcoming Saturday**

     ** Deliveries to remote locations (including highland or island addresses) may take up to 2 days longer

  • IN-STORE REDEMPTION:  Customers who present the email or mobile code (either printed or displayed on a smart phone device) in participating stores* are entitled to £15 off £40  in a single transaction(excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts (8) Ginger Anti-Dandruff Shampoo (9) Ginger Anti-Dandruff Conditioner (10) British Rose and Chinese Ginseng Rice Toners, (11) Roots of Strength™ Range  (12) Himalayan Charcoal Purifying Facial Soap (13) Hemp Hand Protector Bio-Bridges Limited Edition (14) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (15) Advent Calendars (16) Bath Bombs and Bath Bubbles (17) Christmas gifts (18) Sale items) between 9am on Monday  29th October  2018 and end of day Thursday 8th November  2018. The promotional code is not available through The Body Shop At Home™. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. Love Your Body Club™ vouchers cannot be used as payment or part payment with this offer in store. This offer may only be used once for one in-store transaction. 

    ONLINE REDEMPTION: The promotional code 14664 entitles the customer to £15 off £40 in a single transaction online at www.thebodyshop.co.uk. This offer is valid between 9am on Tuesday 29th October 2018  and 9am Friday 9th November 2018 (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts  (8) British Rose and Chinese Ginseng Rice Toners (9) Roots of Strength™ Range (10) Himalayan Charcoal Purifying Facial Soap (11) Hemp Hand Protector Bio-Bridges Limited Edition (12) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (13) Ginger Anti-Dandruff Shampoo (14) Ginger Anti-Dandruff Conditioner (15) Advent Calendars (16) FAAT T-Shirts (17) Bath Bombs and Bath Bubbles (18) Christmas Gifts (19) Sale items) This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. Love Your Body Club™ vouchers may be used as part payment with this offer online. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. The promotional code is not available through The Body Shop At Home™.  This offer may only be used once for one online transaction.

    *This offer is available in all The Body Shop UK stores except the following: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside Outlet, East Midlands Designer Outlet, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Hove, Livingston Outlet, Lowry Outlet, Manchester Airport, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Clarks Village Outlet, Swindon Outlet, Talke Outlet, Wembley Outlet or York Outlet, Icon O2 Outlet

     

  • Advent Offer Terms & Conditions: Exclusive offer for Love Your Body™ Club members. Purchase a full price Beauty Advent Calendar in-store or online between Friday 12th October 2018 and Sunday 28th October 2018 and you will the following reward amount;
    -          Purchase a 24 Days of the Enchanted Advent Calendar and receive a £5 reward (equal to 500 points)
    -          Purchase a 25 Days of the Enchanted Deluxe Advent Calendar and receive a £10 reward (equal to 1,000 points)
    -          Purchase a 25 Days of the Enchanted Ultimate Advent Calendar and receive a £20 reward (equal to 2,000 points)
     
    While stocks last.
     
    This promotion is available online from 09:00am on 12 October 2018 until 11:59pm on 28 October 2018, and in-store from 09:00am on 12 October 2018 until close of business on 28 October 2018.
     
    Points will be credited to your account within 7 days of being accrued.
     
    A maximum of ten (10) Rewards can be active on an account at any given time. Where ten (10) Rewards (the maximum) are held on an account and a new Reward is generated as a result of the number of points accrued exceeding 500, the oldest Reward on the account will automatically be removed.
     
    The maximum amount of points in total that can be earned in a single day is 5,000 points, and each LYBC account has a maximum limit of 3 transactions per day when points can be earned.
     
    Rewards will expire after 3 months if unspent.
     
    Points and Rewards will be removed from your balance for any transactions with returned or refunded products.
     
    Each Reward can only be used once towards the partial or full payment of products. Any remaining value (or equivalent points) of a partially used Reward will not be refunded.
     
    For online transactions, each Reward can only be redeemed on transactions exceeding a total of £5.00 (i.e. £5.01 or more). For each additional Reward used, the basket total must be at least £0.01 more than the total amount being redeemed in Rewards (i.e. £10.01 or more). A maximum of five (5) Rewards can be redeemed per day on an account.
     
    Rewards may be used in conjunction with other promotions, offers or discounts unless otherwise stated in the terms and conditions of another promotion, offer or discount.
     
    Unless otherwise indicated, Rewards can be used to purchase any The Body Shop products, except gift cards, delivery charges or carrier bags.
     
    For in-store purchases, Reward must be presented. Photocopied/illegible paper Rewards will not be accepted.
     
    This offer is available in all The Body Shop UK stores except the following: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Cambridge  1, Cambridge  2, Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside Outlet, East Midlands Designer Outlet, Exeter, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Horsham, Hove, Icon at O2 Outlet, Livingston Outlet, Lowry Outlet, NEC Outlet, Norwich, Manchester Airport, Plymouth, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Clarks Village Outlet, Sheffield, Swindon Outlet, Talke Hanley Outlet, Fleetwood Outlet, Wembley Outlet or York Outlet.

     

  • Terms & conditions

     

    Opening times: Saturday 3rd November 10am – 7pm  Sunday 4th November 10am – 6pm.

    The Body Shop employees and The Body Shop At Home consultants cannot purchase tickets.

    A maximum of 80 attendees are allowed in the venue at one time including 30 Workshop/Talk ticket holders and 50 guests.  Talk & Workshop Ticket holders will be given priority access. After that access will be given on a first come first served basis and access may be denied. Attendees under the age of 14 must be accompanied by a guardian.  

     

    Tickets can be purchased for Talks and Workshops. Ticket prices and times are specific to the event, details can be found on thebodyshop.com/en-gb/beauty-events.    £10 of the ticket price is redeemable against transaction at the event.  One redemption per ticket holder.

    Full refunds are available on ticket price up to 7 days prior to the event and must be conducted with Event Brite.  Ticket purchases should advise Isabel.memory@thebodyshop.com in advance of the event if they have accessibility requirements.  Ticket holders should arrive at least 15 minutes prior to Workshop or Talk for registration.

     

    25% off shopping is available on selected items in the Christmas shop, excluding a) Advent Calendars, b) products included in 3for2 Pick & Mix c) Bundle bags featuring higher discounts. Free Goody Bag worth £35 is available upon a £25 transaction. One goody bag per guest.  £10 ticket price contributes to £25 qualifying spend.  The Body Shop reserves the right to remove anyone from the event without discussion.

     

  • This free prize draw is open to all residents of the UK aged 18 or over except for employees of The Body Shop International plc (or its affiliates), Forest Holidays Limited (or its affiliates), and consultants of The Body Shop At Home™, their immediate families or anyone connected professionally to this prize draw.

    ·         By entering this prize draw, you will be deemed to be bound by and have accepted these Terms & Conditions.

    ·         The Forest Holidays Competition will open at 9am GMT on 1st November 2018 and will close at 11pm GMT on 31st December 2018.

    ·         To enter the prize draw, all entrants must submit their details by using our online form..

    ·         No purchase necessary.

    ·         Only one entry may be submitted per person.

    ·         Prize:

    o   The prize is for one winner and is a choice of either a mid-week 4 nights or weekend 3 night stay in any of the 10 Forest Holidays locations around the UK, in a Silver Birch cabin for up to 4 people.

    o   Bookings cannot be made on Bank Holiday weekends or during school holidays, and is subject to availability.

    o   The prize must be booked by 31 March 2019 and taken by 30 June 2019.

    o   The prize cannot be used in conjunction with any other offer and can only be used against a single 4 night, or 3 night bookings for 4 people.

    o   The booking is on a self-catering basis; food, travel, activities, and any other additional associated costs are not covered.

    o   The prize does not include transport to and from their chosen holiday location.

    ·         The winner will be randomly selected from all valid entries on 3rd January 2019.

    ·         The winner will be notified by email by 4th January 2019, along with details on how to claim their prize. If the winner does not reply to the email by 23:59 GMT on 14th January 2019, The Body Shop may select a new winner at its sole discretion.

    ·         The Body Shop reserves the right to offer an alternative prize of the same or higher value, where it becomes necessary to do so, as decided by The Body Shop in its sole discretion.

    ·         The prize is non-transferable, non-exchangeable and no cash alternative to the prize is available.

    ·         The selection of a winner is final and no correspondence will be entered into.

    ·         The Body Shop reserves the right to disqualify entries at its discretion.

    ·         Entries should not contain any obscene, blasphemous or defamatory matter.

    ·         By entering this prize draw, you agree to grant to The Body Shop a perpetual, transferable, exclusive, worldwide, royalty free, sub-licensable licence to use, edit, publish, translate, modify, adapt, make available and distribute your entry information throughout the world in any media, in connection with its business, which use may include, but shall not be limited to, the posting of the entry materials on The Body Shop’s websites, Facebook, Instagram and other social media accounts for marketing and promotional purposes.

    ·         For details of the prize winner please send a self-addressed envelope to CRM Marketing, The Body Shop International, Watersmead, Littlehampton, West Sussex, BN17 6LS.

    ·         By entering this prize draw, entrants consent to the collection, use and disclosure of their personal information by The Body Shop for the purposes of administering the prize draw, for sales and marketing analysis and as otherwise permitted or required by law, in accordance with The Body Shop’s privacy policy.  Please visit our Privacy Policy at: https://www.thebodyshop.com/en-gb/termsconditions/services/privacy-policy

    • This competition will be governed by English law and entrants submit to the jurisdiction of English courts.

            Promoter: The Body Shop International PLC, Watersmead, Littlehampton, West Sussex, BN17 6LS.

  • IN-STORE REDEMPTION T&Cs: All customers are entitles to 3 for 2 on all products in participating stores* (excluding purchases of (1) Gift Cards, (2) Charitable items (3) Gifts (4) Store Made Gifts, (5) Sale items). This offer is valid between 9am on Tuesday 16th of October to end of day on Monday 29th of October 2018. The least expensive of the qualifying 3 products will be free. Customers are only entitled to purchase up to 6 of the same product in any one transaction. This offer cannot be redeemed in conjunction with any till receipt, or any other promotional/discount code, email or affiliate offer. Love Your Body Club™ vouchers may be used as part payment with this offer. This offer may only be used once for one in-store transaction. 

    *This offer is ONLY available in the following The Body Shop stores: Birmingham Bullring, Birmingham New Street, Birmingham Station, Coventry, Dudley, Hanley, Leamington Spa, Litchfield, Nuneaton, Redditch, Rugby, Shrewsbury, Solihull, Stafford, Stratford upon Avon, Telford, Wolverhampton and Worcester.

     

  • IN-STORE REDEMPTION: Customers who present the email or mobile code THANKYOU (either printed or displayed on a smart phone device) in participating stores* are entitled to 25% off their next purchase (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts (8) Ginger Anti-Dandruff Shampoo (9) Ginger Anti-Dandruff Conditioner (10) British Rose and Chinese Ginseng Rice Toners, (11) Roots of Strength™ Range (12) Himalayan Charcoal Purifying Facial Soap (13) Hemp Hand Protector Bio-Bridges Limited Edition (14) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (15) Advent Calendars (16) Bath Bombs and Bath Bubbles (17) Christmas gifts (18) Sale items) from the date of receiving SUBJECTLINE email until the end of day Saturday 2nd March 2019. The promotional code is not available through The Body Shop At Home™. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. This offer may only be used once for one in-store transaction.

    ONLINE REDEMPTION: The promotional code THANKYOU entitles the customer to 25% off in a single transaction online at www.thebodyshop.co.uk. This offer is from the date of receiving: Thank you for shopping with us! email until the end of day Saturday 2nd March 2019 (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts (8) British Rose and Chinese Ginseng Rice Toners (9) Roots of Strength™ Range (10) Himalayan Charcoal Purifying Facial Soap (11) Hemp Hand Protector Bio-Bridges Limited Edition (12) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (13) Ginger Anti-Dandruff Shampoo (14) Ginger Anti-Dandruff Conditioner (15) Advent Calendars (16) FAAT T-Shirts (17) Bath Bombs and Bath Bubbles (18) Christmas Gifts (19) Sale items) This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. Love Your Body Club™ vouchers may be used as part payment with this offer online. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. The promotional code is not available through The Body Shop At Home™. This offer may only be used once for one online transaction.

    *This offer is available in all The Body Shop UK stores except the following: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Cambridge 1, Cambridge 2,Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside Outlet, Exeter, East Midlands Designer Outlet, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Hove, Livingston Outlet, Lowry Outlet, Manchester Airport, Norwich, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Clarks Village Outlet, Sheffield, Swindon Outlet, Plymouth, Talke Outlet, Wembley Outlet or York Outlet, Icon O2 Outlet

  • ONLINE:  The promotional code 14393 entitles the customer to get £10 off when you spend £25 in a single transaction between 1st November 2018 and 30th November 2018 (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts  (8) British Rose and Chinese Ginseng Rice Toners (9) Roots of Strength™ Range (10) Himalayan Charcoal Purifying Facial Soap (11) Hemp Hand Protector Bio-Bridges Limited Edition (12) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (13) Ginger Anti-Dandruff Shampoo (14) Ginger Anti-Dandruff Conditioner (15) Advent Calendars (16) FAAT T-Shirts (17) Christmas Gifts (18) Bath Bombs and Bath Bubbles (19) Sale items)This offer cannot be redeemed in conjunction with any other promotion or offer. This offer may only be used once.

     

    IN STORE: £10 off in store when you spend £25 in a single transaction (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts (8) Ginger Anti-Dandruff Shampoo (9) Ginger Anti-Dandruff Conditioner (10) British Rose and Chinese Ginseng Rice Toners, (11) Roots of Strength™ Range  (12) Himalayan Charcoal Purifying Facial Soap (13) Hemp Hand Protector Bio-Bridges Limited Edition (14) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (15) Advent Calendars (16) Christmas Gifts (17) Bath Bombs and Bath Bubbles (18) Sale items) in selected The Body Shop stores in the UK & Northern Ireland. Offer redemption valid between the dates specified on the printed voucher. The voucher cannot be exchanged for cash, has no cash value and must be given up at time of redemption. One voucher is valid per transaction and per customer. Where the value of the goods is less than the value of the voucher, no change will be given. This voucher cannot be used in conjunction with other vouchers. Photocopied, damaged and defaced vouchers will not be accepted.

     

     

    Redemption of this offer is not available in the following The Body Shop stores: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside Outlet,East Midlands Designer Outlet, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Hove, Livingston Outlet, Lowry Outlet, Manchester Airport, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Clarks Village Outlet, Swindon Outlet, Talke Outlet. Wembley Outlet or York Outlet Icon O2 Outlet and is not available through The Body Shop At Home™.

     

    Excludes the purchase of gifts cards. Refunds on purchases only with a valid receipt. Promoter: The Body Shop International Limited, Watersmead, Littlehampton, West Sussex, BN17 6LS. For assistance, please contact customer services on 0800 0929090.

     

     

  • ONLINE:  The promotional code 13295 entitles the customer to get £5 off when you spend £20 in a single transaction between 1st December 2018 and 31st December 2018 (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts  (8) British Rose and Chinese Ginseng Rice Toners (9) Roots of Strength™ Range (10) Himalayan Charcoal Purifying Facial Soap (11) Hemp Hand Protector Bio-Bridges Limited Edition (12) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (13) Ginger Anti-Dandruff Shampoo (14) Ginger Anti-Dandruff Conditioner (15) Advent Calendars (16) Christmas Gifts (17) FAAT T-Shirts (18) Bath Bombs and Bath Bubbles (19) Sale items)This offer cannot be redeemed in conjunction with any other promotion or offer. This offer may only be used once.

     

    IN STORE: £5 off in store when you spend £20 in a single transaction between 1st December 2018 and 31st December 2018  (excluding purchases of (1)Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Expert Facial Masks range and gifts (7) Drops Of Youth™ Range including gifts (8) Ginger Anti-Dandruff Shampoo (9) Ginger Anti-Dandruff Conditioner (10) British Rose and Chinese Ginseng Rice Toners, (11) Roots of Strength™ Range  (12) Himalayan Charcoal Purifying Facial Soap (13) Hemp Hand Protector Bio-Bridges Limited Edition (14) British Rose Petal-Soft Hand Cream Bio-Bridges Limited Edition (15) Advent Calendars  (16) Christmas Gifts (17) Bath Bombs and Bath Bubbles (18) Sale items) in selected The Body Shop stores in the UK & Northern Ireland. Offer redemption valid between the dates specified on the printed voucher. The voucher cannot be exchanged for cash, has no cash value and must be given up at time of redemption. One voucher is valid per transaction and per customer. Where the value of the goods is less than the value of the voucher, no change will be given. This voucher cannot be used in conjunction with other vouchers. Photocopied, damaged and defaced vouchers will not be accepted.

     

    Redemption of this offer is not available in the following The Body Shop stores: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside Outlet,East Midlands Designer Outlet, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Hove, Livingston Outlet, Lowry Outlet, Manchester Airport, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Clarks Village Outlet, Swindon Outlet, Talke Outlet. Wembley Outlet or York Outlet Icon O2 Outlet and is not available through The Body Shop At Home™.

     

     

    Excludes the purchase of gifts cards. Refunds on purchases only with a valid receipt. Promoter: The Body Shop International Limited, Watersmead, Littlehampton, West Sussex, BN17 6LS. For assistance, please contact customer services on 0800 0929090.

     

  • -          Each purchase of a 200ml or 400ml of body butter may claim one free personalised label.

     

    -          Only one label per body butter.

     

     

    -          Subject to availability, whilst stocks last.

     

    -          No cash alternative.

     

    -          Customer will not submit any "objectionable" material for inclusion on the label. "Objectionable" means, among other things, anything that (i) is libelous, defamatory, pornographic, sexually explicit, unlawful, racially or ethnically offensive, (ii) infringes on someone else's patent, copyright, trademark, trade secret or other property right, (iii) is something people would consider harassing, abusive, threatening, harmful, vulgar, profane, obscene, or violent, (iv) would breach a person’s privacy or publicity rights, (v) is a misrepresentation of facts, (vi) hate speech, (vii) encourages others to break the law in any way, or (viii) is otherwise inappropriate.

     

    -          The material submitted for inclusion on the product will not infringe any copyright, trademark, patent, literary, privacy, publicity or other property right of any third party.

     

    -          There will be a number of names that will not be allowed due to their double meanings or cultural and religious sensitivities. The Body Shop must and do reserve the absolute right to decline requests that in its sole judgment and discretion contain subject matter that may be considered inappropriate or offensive, including, without limitation, inappropriate, offensive words, acronyms, symbols or other content. Products also may not include: (a) product names, trademarks, copyright, or business names; (b) celebrity names or specific sports teams having trademark protection; (c) major events, landmarks, religious or political phrases; (d) names of schools or institutions; (e) website names/references; or (f) political content.

     

    -          Customer acknowledges and agrees that he/she does not object to TBS storing his/her image and detail on its databases for the purposes of providing the personalised product to the customer.

     

    -          This offer is only available in participating The Body Shop stores [INSERT LINK]

     

  • Body Butter Personalisation available in the following participating The Body Shop® stores:

     

    Aberdeen, Belfast, Birmingham Bullring, Bluewater, Bradford, Brent Cross, Brighton, Brixton, Bromley, Bury St Edmonds, Canary Wharf, Canterbury, Cardiff, Crawley, Cribbs Causeway, Croydon Whitgift, Derby, Dudley, Edinburgh Princes Street, Guildford, Glasgow Sauchiehall, Huddersfield, Hull, Ipswich, Islington, James Street Covent Garden, Leeds Briggate, Leeds White Rose, Leicester Highcross, Liverpool One, Maidstone, Manchester Arndale, Manchester Royal Exchange, Meadowhall High Street, Metro Platinum Mall, Milton Keynes, Newcastle Eldon Square, Oxford Clarendon Centre, Oxford Street Bond Street, Oxford Street Circus, Oxford Street Soho, Reading, Southampton, Strafford City, Thurrock, Trafford Park, Victoria Place, Watford, White City.

  • Customers who receive the email with the subject line:  Welcome to the Enchanted Forest on the 28th October 2018 will receive a  Love Your BodyTM Club (LYBC) points top up on any remaining points in their account not exceeding 100 points, to convert those points into a reward.

    Each standard reward is equal to 500 Love Your BodyTM Club points and has a value of £5. A converted reward from this top-up will be valid until the end of day Monday 28th January 2019.

     

    A maximum of 5 rewards per day can be redeemed on an account and a maximum of 10 rewards can be active on an account at any given time. Rewards can be used in conjunction with other promotions, offers or discounts unless otherwise stated in the offers. Vouchers can be spent on all products, excluding gift cards, delivery charges or carrier bags. You can check your points and rewards by logging into your programme account at https://www.thebodyshop.com/en-gb/login

     

  • Customers whose Standard LYBC reward vouchers are due to expire anytime between Monday 1st October 2018 and Friday 30th November 2018 will receive a voucher extension which will make their vouchers valid to use in-store and online until the end of business on the 24th December 2018.

    Standard vouches are equal to 500 Love Your BodyTM Club points and have a value of £5. A maximum of 5 vouchers per day can be redeemed on an account and a maximum of 10 vouchers can be active on an account at any given time. Vouchers can be used in conjunction with other promotions, offers or discounts unless otherwise stated in the offers. Vouchers can be spent on all products, excluding gift cards, delivery charges and carrier bags. You can check your points and rewards by logging into your programme account at https://www.thebodyshop.com/en-gb/login

     

  • *It is illegal for a promoter or a participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme. Do not be misled by claims that high earnings are easily achieved. In order to join The Body Shop At Home™ you must sign a Consultant Agreement and purchase our starter Pamper Kit for £45. Commission based on sales in a calendar month. 25% commission is earned on all sales up to £599.99 in a calendar month with additional % commissions available on sales of £600 or more when achieved in a calendar month. Pamper Kit contents may vary. You must be aged 18 years or older to apply.

  • The Customer Special offer entitles the customer of a The Body Shop At Home™ party to purchase a Customer Special Collection shown for the price shown when £30.00 or more is spent in a single transaction at a The Body Shop At Home™ party. No more than one collection can be purchased in total in any one qualifying transaction. Customer Special purchases do not contribute towards qualification spend. The Customer Special offer will be available between selected dates and orders must be placed in this period by a The Body Shop At Home™ Consultant with Support Office. This offer will be available during a selected period only and strictly while stocks last. This offer is not valid in conjunction with any other offer, discount or promotion including the Host Reward Programme. Full Terms & Conditions can be found above. In the event that a Customer Special Collection is unavailable, The Body Shop reserves the right to provide substitute products of equal or greater value. No alternative products can be chosen and no cash alternative is available. All customers should be aged 16 years or older or have parental consent to attend a party.

  • The Host Booking Gift promotion is open to all Hosts of a The Body Shop At Home™ party. When two further party bookings are made this offer entitles the Host to purchase one Host Booking Gift when party sales reach £150 or more. No more than one Booking Gift can be purchased per Host per qualifying party. Host Booking Gift purchases do not contribute towards qualifying party sales. The Host Booking Gift will be available between selected dates and orders must be placed in this period by a The Body Shop At Home™ Consultant with Support Office. This offer will be available during a selected period only and strictly while stocks last. This offer is not valid in conjunction with any other offer, discount or promotion including the Host Reward Programme Offer. Full Terms & Conditions can be found above. In the event that a Host Booking Gift is unavailable, The Body Shop reserves the right to provide substitute products of equal or greater value. No alternative products can be chosen and no cash alternative is available. Hosts must be aged 18 years or older.

  • Host Rewards are open to all Hosts of a The Body Shop At Home™ party dependent upon the total sales value of the Host’s party after all discounts have been applied. The Host can choose free products with a recommended retail price of up to £25 when the value of sales at the Host’s party totals £150 or more after all discounts have been applied. Please note there is a £2.50 administration charge for the Consultant for the £25 Free Host Shopping. The Host may choose products with a recommended retail price of more than £25 and pay the difference. When the value of sales at the Host’s party totals £230 or more after all discounts have been applied they can receive 70% off products with a combined recommended retail price of up to £75. When the value of sales at the Host’s party totals £350 or more after all discounts have been applied she can receive 70% off products with a combined recommended retail price of up to £115. When the value of sales at the Host’s party totals £450 or more after all discounts have been applied they can receive 70% off products with a combined recommended retail price of up to £150. In the 70% off offer, a Host may not choose products of a higher value and pay the difference. Pre-made Gifts, Catalogue Collections, Charity items, discounted products including Sale and specifically listed items may not be purchased as part of the Host Reward Programme. The Body Shop At Home™ also reserves the right to exclude certain products from time to time from purchase using Host Rewards. All Host Rewards must be claimed by the Host from their party Consultant before the party order is placed with The Body Shop At Home™ Support Office. The Body Shop At Home™ reserves the right to amend or withdraw these Host Rewards without penalty. Hosts must be aged 18 years or older. All customers should be aged 16 years or older or have parental consent to attend a party..

  • ONLINE REDEMPTION:

    The promotional code entitles the customer to 20% off purchases in a single transaction online at www.thebodyshop.co.uk. This offer is valid between 9am Monday 6th April 2016 and 9am Monday 7th January 2019 (excluding purchases of (1) Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Drops of Light™ Pure Resurfacing Liquid Peel (7) Expert Facial range and gifts (8) Drops Of Youth™ Range including gifts (9) Elixirs of Nature Range including Eau De Parfum (10) Vitamin C Glow Revealing Liquid Peel (11) Ginger Anti-Dandruff Shampoo (12) Amazonian Saviour Multi-Purpose Balm (13) British Rose and Chinese Ginseng Rice Toners and (14) Tea Tree Anti-Imperfection Night Mask (15) Camomile Make Up Removing Kit (16) Sale (17) Christmas Gifts). The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ at checkout. The promotional code can only be used once for one online order. The promotional code cannot be exchanged for cash. The promotional code is not available through The Body Shop At Home™. This offer cannot be used in conjunction with any other offer or promotional code.

     

    IN-STORE REDEMPTION:

    Customers who present the email or mobile code (either printed or displayed on a smart phone device) in participating stores are entitled to 20% off purchases in a single transaction (excluding purchases of (1) Gift Cards, (2) Charitable items, (3) Spa Of The World™ Range including gifts, (4) Oils Of Life Range™ including gifts, (5) Store Made Gifts, (6) Drops of Light™ Pure Resurfacing Liquid Peel (7) Expert Facial range and gifts (8) Drops Of Youth™ Range including gifts (9) Elixirs of Nature Range including Eau De Parfum (10) Vitamin C Glow Revealing Liquid Peel (11) Ginger Anti-Dandruff Shampoo (12) Amazonian Saviour Multi-Purpose Balm (13) British Rose and Chinese Ginseng Rice Toners and (14) Tea Tree Anti-Imperfection Night Mask (15) Camomile Make Up Removing Kit (16) Sale (17) Christmas Gifts) between 9am Monday 6th April 2016 and close of business Sunday 6th January 2019. The promotional code is not available through The Body Shop At Home™. This offer cannot be redeemed in conjunction with any other promotion or offer. This offer may only be used once for one in-store transaction.

     

    This offer is not available in the following The Body Shop stores: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside outlet , East Midlands Designer Outlet, Fleetwood Outlet, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Hove, Livingston Outlet, Lowry Outlet, Manchester Airport, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Street Outlet, Swindon Outlet, Talke Hanley Outlet, Wembley Outlet, or York Outlet.

  • Get a discount on Recommended Retail Price of items included in the regime card on the product pages. Offer applies ONLY to items listed when brought together and does not apply to any alternative products. Offer not valid in conjunction with any other offer, discount or promotion.

     

    *This offer is not available through The Body Shop At Home™. The following stores will not be running sale: Ashford Outlet, Birmingham NEC Resort Outlet, Braintree Outlet, Bridgend Outlet, Castleford Outlet, Cheshire Oaks Outlet, Dalton Park Outlet, Doncaster Lakeside Outlet, East Midlands Designer Outlet, Gretna Outlet, Gunwharf Quays Outlet, Hatfield Outlet, Horsham, Hove, Livingston Outlet, Lowry Outlet, NEC Outlet, Manchester Airport, Royal Quays Outlet, Spalding Outlet, Stansted Airport, Clarks Village Outlet, Swindon Outlet, Talke Hanley Outlet, Fleetwood Outlet, Wembley Outlet or York Outlet and is not available through The Body Shop At Home.

  • Welcome to Love Your Body™ Club loyalty programme operated by The Body Shop International Limited (“The Body Shop”) in the United Kingdom (the "programme").  Please read these terms and conditions carefully. By joining and participating in the programme, you agree to be bound by the below terms.

    1.       Participation - to join the programme, you must register either online or in-store, provide your name, a valid email address and agree to receiving emails from us at this address, your address and birth date. It is your responsibility to keep us updated if your email address changes. To enrol you must be a resident of the United Kingdom aged 16 or older. Your membership is for personal use only and we may in our sole discretion refuse any applications; merge suspected multiple memberships; terminate a membership and/or cancel or reduce points at any time if we consider your transactions to be excessive and/or are for commercial or non-domestic purposes or subject to onward sale or delivery or if we reasonably suspect breach of any of these terms.

    2.       Usage - Use your card when shopping in any participating The Body Shop® stores in the UK, as well as online at thebodyshop.co.uk or through our iPhone app. Points cannot be [earned or] redeemed at the Hove and Horsham stores or through The Body Shop At Home. Neither the card nor any points collected may be exchanged for cash. From time to time, we may ask you to prove your identity to ensure that the scheme is not used fraudulently or otherwise in breach of the terms and conditions, and to ensure the identity of the individual using a valid card in store

    3.       Rewards - For every £1 spent at The Body Shop in a transaction where you use your membership card, you will earn at least 10 loyalty points. The points will be credited to your account within 7 days.  For every 500 points that you earn, your account will automatically be credited with a voucher to the value of £5. Rewards will expire after 3 months if unspent. Points have no value before being converted into a voucher and have no cash value. You will earn points on all purchases excluding gift cards, charity products, online delivery charges and paper bags. The maximum amount of points that can be earned in any one single day is 5,000 and each account has a maximum of 3 transactions per day when points can be earned. A maximum of 5 vouchers per day can be redeemed on an account and a maximum of 10 vouchers can be active on an account at any given time. Vouchers can be used in conjunction with other promotions, offers or discounts unless otherwise stated in the offers. Vouchers can be spent on all products, excluding gift cards, charity items or carrier bags. On the occasion of your birthday; you will receive a voucher to the value of £5 (your “Birthday Gift”). In order to be eligible for your Birthday Gift, you must have made at least one qualifying purchase under the scheme prior to the date of your birthday, being a purchase for which you have generated points. Birthday rewards will expire after 1 month if unspent. You can check your points and rewards by logging into your programme account at https://www.thebodyshop.com/en-gb/login. There is no membership fee associated with the programme. Your points, Rewards, and your account under the programme are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others.

     

    4.       Points Expiry Date & Removal – Your entire balance of points will expire after 13 months of not earning points in the programme. Points will be removed from your balance for any transactions with returned or refunded products.

    5.       Voucher Donation - You may donate your voucher(s) to one of our nominated charities on our website rather than spending it on products yourself. The Body Shop will calculate all donations made by members and transfer £5 for every donation. Such donations shall be made on a quarterly or annual basis, or as agreed with the relevant charities.

    6.       Termination of an account - The Body Shop reserves the right to terminate your participation in the programme: (a) if you have not used your card for a period of 13 months; (b) if The Body Shop believes that the use of your account is unauthorised, fraudulent or otherwise unlawful or in violation of these terms and conditions; (c) for any reasons in its sole discretion or (d) as per clause 1 above. You can end your participation at any time by sending an email to Customer Services on ukcustomer.relations@thebodyshop.com. Upon terminating your participation in the programme all points and rewards will be cancelled.

     

    7.       Modification and Termination of the programme – The programme terms and conditions are subject to change at any time. The Body Shop reserves the right to amend the programme terms, including the value of points and rewards (accumulated or otherwise) with seven (7) days’ notice, sent to the email address we hold for your account and by publishing the same notice on our website. The Body Shop reserves the right to terminate, discontinue, cancel or amend the programme at any time and in its sole discretion without notice to you. Your continued participation in the programme will confirm your acceptance of such changes or modifications; therefore, you should review these terms and conditions and applicable policies frequently to understand the terms and conditions that apply to the programme. If you do not agree to the amended terms, you must stop participating in the programme.

     

    8.       News and Offers – News, programme offers and any additional special offers or promotions are distributed by email only, so you must opt-in to receive promotional and marketing emails from The Body Shop and provide a valid email address in order to receive them.

     

    9.       Privacy Policy - We shall use your personal information (“data”) to manage your membership and for sales and market analysis. We shall process your data securely and will only share it within The Body Shop group of companies and its subsidiaries as well as with our parent company and its subsidiaries or with our franchisees and certain contractors acting on our behalf and according to our instructions with adequate security measures anywhere in the world. We will never otherwise share your information with unaffiliated third parties without your explicit consent. Separate from your membership and provided you have not opted out, we will also use your contact details to send you from time to time marketing communications and keep you up to date with our products, promotions and special offers and with general information concerning The Body Shop. You may unsubscribe from receiving such marketing communications at any time by following the instructions in our Privacy Policy or any of our marketing communications by email. To learn more about our approach to privacy, please visit our Privacy Policy at https://www.thebodyshop.com/en-gb/termsconditions/services/privacy-policy.

     

     

    VOUCHER TERMS & CONDITIONS - This voucher can be used once only towards a partial or full payment of products in participating The Body Shop stores in the UK. Each voucher can only be redeemed online on transactions exceeding £5.00 (i.e. £5.01 or more). For each additional voucher used, the basket total must be at least £0.01 more than the total amount being paid in vouchers (i.e. £10.01 or more).Vouchers are the property of The Body Shop and have no nominal value. They are not transferable and cannot be exchanged for cash or be used together with charity products or gift cards. Vouchers cannot be used in conjunction with Affiliate or Email Drive to Store offers. In the event that the voucher or vouchers amounts exceeds the purchase you will not receive any change. The voucher is valid for 3 months. Photocopied/illegible vouchers will not be accepted. You can spend up to a maximum of five (5) vouchers in each day and can have a maximum of ten (10) vouchers active on your account at any given time. The programme terms are available on the FAQ page relating to Love Your Body™ Club. You must present or make reference to your Love Your Body™ card when you want to redeem your vouchers.