Sensitive Skin Care

Nurture delicate complexions with a gentle collection of products for sensitive skin, formulated to soothe, protect and comfort without causing irritation. This range uses carefully selected, ethically sourced ingredients, including the Aloe range, to respect your skin's natural balance. From calming cleansers to nourishing moisturisers, each product is dermatologically tested to minimise the risk of reactions and provide reliable solutions for redness, tightness and flare-ups, helping you feel comfortable and confident in your own skin every day.

Sensitive skin often shows as redness, tightness or a stinging sensation, especially after using certain products or exposure to triggers like cold, wind or heat. You may notice patches of irritation or dry skin, flaking, rough texture and general discomfort. Some people also see visible blood vessels, flushing, itchiness or unexplained inflammation. If you recognise these signs, switching to gentle skincare designed for sensitive skin can help restore comfort and resilience.

If you have sensitive skin, it's best to avoid harsh sulphates such as SLS that can strip the skin's protective barrier, as well as synthetic fragrances and some essential oils that commonly irritate delicate complexions. Strong alcohol-based formulas, aggressive peels and certain preservatives can also trigger reactions. The Body Shop's sensitive-skin products are formulated without these common irritants and instead use gentle, soothing ingredients like camomile to respect your skin's needs. Always patch test new products before full use.

Many products in the sensitive-skin range are fragrance-free or use only naturally derived, gentle scents to reduce the risk of irritation. Fragrance-free items are clearly labelled, making it easy to shop by your sensitivity level. Aloe and Camomile collections are especially popular among those wanting unscented or very lightly scented options. Where fragrance is used, it's carefully selected and used at appropriate levels, and all formulations are dermatologically tested for gentleness and safety.

Before applying a new product for sensitive skin to your face, perform a patch test on a small, discreet area, such as behind your ear or on your inner forearm. Apply a little product and wait 24-48 hours, watching for redness, itching or irritation. If there's no reaction, you can gradually introduce it into your routine, starting with once-daily application and building up as tolerated. Introduce only one new product at a time so you can easily identify any potential triggers.

Yes. The sensitive-skin collection is comprehensive enough to create a full routine from cleanser to moisturiser and targeted treatments. Start with a gentle cleanser, follow with a soothing toner, then add a lightweight serum if needed and finish with a nourishing moisturiser. The range also includes eye care and weekly masks formulated for delicate complexions. Using compatible products from the sensitive face collection helps ensure your entire routine works together without overloading your skin.

The Body Shop's sensitive-skin range is cruelty-free, dermatologically tested and formulated with ethically sourced ingredients to deliver gentle yet effective care. Whether you're managing long-term sensitivity or temporary reactivity, these products are designed to support daily comfort and long-term skin health. Explore the collection to find skin products for sensitive skin that help you feel comfortable and confident every day.