Cleansers & toners

Complete your skincare routine with a refreshing step that makes a difference - explore our range of hydrating face toners designed for every skin type

Vitamin C for brightened skin tone, Vitamin E for hydration and protection, Tea Tree Oil to clarify your skin and Aloe Vera to soothe sensitive skin.

Consistent use of toner can lead to long-term improvements.

• Tightens pores
• Balances oil production
• Boosts hydration
• Improves absorption
• Leaves skin feeling refreshed

Discover the toner that fits your needs.

A face toner is a water-based solution applied after cleansing and before moisturising

• Oily or blemish‑prone skin: Opt for our Tea Tree Skin Clearing Toner
• Dry skin: Choose Vitamin E Moisturising Toner
• Sensitive skin: Go fragrance‑free with Aloe Soothing Toner

• Cleanse thoroughly: Start with a cleanser
• Apply toner: Pour onto cotton pad
• Let it absorb: Wait before applying serum
• Follow with moisturiser: Lock in hydration
• Use twice daily: Morning and night
• For best results, layer with exfoliators and peels

Start by identifying your skin type. Dry skin benefits from creamy or gentle cleansers enriched with moisturising ingredients like Vitamin E. Oily and acne-prone skin often does well with foaming cleansers containing tea tree oil or seaweed to help balance oil. Combination skin typically needs balanced formulas that cleanse without over-drying. Sensitive skin requires mild, fragrance-free options with soothing ingredients, such as the Aloe Soothing Cream Cleanser.

Cleanser textures are tailored to different needs. Cream cleansers suit dry and sensitive skin, cleansing while helping maintain moisture. Foaming face washes create a lather that rinses away easily for a refreshing feel, ideal for those who like a deep-clean sensation. Cleansing butters are especially effective at removing makeup while still nourishing. Across all types, formulas use nature-inspired ingredients to gently clean and revive the skin.

Begin your routine with a suitable face wash or cleanser applied to damp skin using gentle circular motions, avoiding harsh rubbing around the eye area. Rinse with lukewarm water, as hot water can strip natural oils. Pat skin dry with a clean towel, then follow with toner to help balance pH, and apply serums and moisturisers while skin is still slightly damp to lock in hydration. For a deeper cleanse, pair your cleanser with a reusable cleansing pad for mild exfoliation.

You can explore the full cleanser range to find formulas tailored to your skin's needs and build a routine that supports naturally beautiful skin. Complement your cleanser with other skincare essentials from The Body Shop's face collection, available online and in store.

Most skin types do well with cleansing twice daily, morning and evening. A morning cleanse removes overnight oil buildup, while evening cleansing removes makeup, SPF and pollution. Very dry or highly sensitive skin may prefer once-daily cleansing, usually in the evening, to avoid disrupting the moisture barrier. If skin feels tight or uncomfortable after washing, consider cleansing less often or switching to a gentler formula.