Terms & Conditions
Purpose of the Site+
The purpose of the Site is to provide you with information about The Body Shop, our products and stores, the campaigns that we support and the activities we undertake. In addition, you may be able to purchase products and services through the Site.
Product and Service Availability+
Reference to any product or service on the Site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available or that the name and description of any product in your local shop will be the same as that included on the Site. Buth-Na-Bodaige, Inc. controls and operates the Site from its headquarters in San Francisco, California, in the United States of America. We in no way imply that the materials on our Site are appropriate or available for use outside of the United States and we will not be able to fill your order if you require shipping outside of the United States.
We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
We guarantee your satisfaction with all The Body Shop merchandise. You may return any of our products, with your receipt, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Please visit our Returns & Exchanges Policy to read more about how to returns.
PRICES AND AVAILABIliTY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.
In compliance with FAA regulations, we are unable to ship products containing alcohol via the US Postal service. We are unable to accept orders for P.O. Box addresses. We are not responsible for errors due to printing.
Product and Service Availability+
Prepackaged gifts are assembled individually and may vary slightly. The Body Shop reserves the right to substitute a product of equal value and nature if the original product becomes unavailable.
You are responsible for any payments due for any products or services ordered through your account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.
We are required by law to charge applicable sales tax on products shipped to those jurisdictions that charge such a tax and in which we operate. Currently, we sell in all fifty states.
Ownership of Materials on the Site+
You may not without the prior written permission of The Body Shop use any computer code, data mining software, "robot", "bot", "spider", "scraper" or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Site or accessed through this Site. You also may not: engage in the mass downloading of files from this Site; use the computer processing power of this Site for purposes other than those permitted above; or flood this Site with electronic traffic designed to slow or stop its operation.
#YESTBS Terms & Conditions+
By responding #YESTBS you agree to the following: You grant to Buth-Na-Bodhaige, Inc. (d//b/a The Body Shop US) and its affiliates and/or related entities (collectively "The Body Shop") a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, transferable right to use your video(s), photo(s) and/or other content posted to Instagram, Facebook, Twitter, Google+ or any other similar social media platform, together with your social media handle, social media user name, profile picture, caption and location information you may have included in your content ("User Content") that you have tagged with any of the Hashtag(s) defined below in any media, including but not limited to, The Body Shop's webpages and social media pages, retailer sites, third party sites, stores for its marketing and/or its advertising. You grant The Body Shop the right to use your username, real name, image, likeness or other identifying information in connection with any use of your User Content.
The Body Shop may use, display, reproduce, distribute, transmit, combine with other materials, alter and/or edit the User Content for legal and/or regulatory reasons in any way it sees fit (while maintaining the original sentiment), with no obligation to you whatsoever.
You confirm and agree that:
(i) you own all the rights in the User Content and/or that you have permission from any person(s) appearing in the User Content to grant the rights herein;
((ii) you and all other person(s) appearing in the User Content are not under 18; and
((iii) The Body Shop's use of your User Content will not break any law or violate the rights of a third party. The Body Shop has the right to disclose your identity to any third party who claims that the User Content infringes their rights.
You warrant that your User Content is truthful and accurate and that it does not misleadingly exaggerate the effect any The Body Shop product(s) are capable of achieving (whether through pre-production techniques (including lash inserts, hair extensions etc) or post-production techniques (including filtering, retouching or editing etc)).
You acknowledge and agree that the User Content could be subject to "viral" communication (word-of-mouth communication) on third party websites and that The Body Shop will not be liable for any claim or action in this regard.
You will not hold The Body Shop, or any person acting on The Body Shop's behalf, responsible for any claims or demands in connection with the use of your User Content.
You accept that The Body Shop will not pay you for the use of your User Content and/or for any intellectual property rights connected with them.
You accept that The Body Shop may refuse to use or remove your User Content for any reason.
If you change your mind about sharing your User Content, or you do not want The Body Shop to contact you about User Content again, please opt out by entering your details here.
The Body Shop reserves the right to alter these Terms and Conditions without warning.
The Body Shop hashtags: #TheBodyShop #TheBodyShopUSA #EnrichNotExploit #BodyShop #YESTBS
"CHANGE" Social Media Engagement/Contest+
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN A PRIZE. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
EACH ENTRANT AGREES TO THESE OFFICIAL RULES.
Official Rules: By participating in the "CHANGE" Social Media Engagement/Contest (the Contest), each entrant fully and unconditionally agrees to and accepts these Official Rules and the decisions of Buth-Na-Bodhaige, Inc., d/b/a The Body Shop®:, 1212 Avenue of Americas 3rd Floor, New York, NY 10036 (the "Sponsor"), which are final and binding in all matters related to the Contest. Winning any prize is contingent upon fulfilling all requirements set forth herein. In no way is the Contest sponsored, endorsed or administered by, or associated with Facebook or Twitter. Officers, directors, employees, independent contractors, representatives and agents of Sponsor and each of their respective parent companies, affiliates, subsidiaries, licensors, distributors, divisions, participating advertising and promotional agencies, and prize suppliers (collectively, the "Contest Entities") and the members of their immediate families (parents, children, siblings, spouse) and/or those living in the same household (whether related or not) are not eligible to enter this Contest or win any prize. .
Eligibility: You must be a legal citizen and current resident of the fifty (50) United States or the District of Columbia, and be eighteen (18) years of age or older to participate. Promotion is void in Puerto Rico, U.S. territories, possessions and commonwealths, and where restricted or prohibited by law. Entrants who have won a prize in any Sponsor promotion in the ninety (90) days prior to the commencement of this Promotion are ineligible. By entering, participants warrant and represent that they agree to be bound by these Official Rules and the final decision of the Sponsor. How to Enter: The Contest begins on or about 10:00 a.m. Eastern Daylight
PICTURE REQUIREMENTS: Pictures that are submitted as part of the contest process must (i) be participant's own original work; (ii) be in English; (iii) be in keeping with the Sponsor's image; (v) not contain obscenities, discriminatory language, or other language not suitable for a public forum; (vi) not contain advertisements, "spam" content, or references to other products, offers, or websites (vii) not contain e-mail addresses, URLs, phone numbers, physical addresses or other forms of personal information; (viii) not be critical or spiteful comments on other reviews posted on the page or their authors; (ix) not violate any applicable law; (x) not be offensive or inappropriate, as determined by the Sponsor in its sole discretion; (xi) not contain trademarks, logos, or trade dress owned by others; (xiii) not contain copyrighted materials owned by others; and (xiv) not contain materials embodying the names, or other indicia identifying any person, including, without limitation, celebrities and/or other public or private figures, living or dead, with the exception of the individual who is submitting the product review. Sponsor reserves the right to not post any product review or question and answer that it determines, in its sole discretion, is offensive or inappropriate, not in keeping with Sponsor's image or that is otherwise not in compliance with these Official Rules.
By submitting a picture, participant hereby grants permission, without limitation to other rights granted in the Sponsor's Review Guidelines, and/or hereunder, for the product review and/or question and answer to be posted on www.thebodyshop-usa.com or other Sponsor websites. Participant agrees that Released Parties (as defined below) are not responsible for any unauthorized use of product reviews by third parties. Released Parties do not guarantee the posting of any product review and may remove a product review posting at any time.
Drawing and Notification:: On or about July 5, 2016, Sponsor will randomly draw a winner. The three (3) participants drawn at random will be deemed the potential Grand Prize winners. Sponsor decisions are final and binding in all respects. Odds of winning will depend on the number of eligible entries received. Potential winner will be notified by mail, telephone or e-mail using the contact information given at the time of entry. The Contest Entities shall have no liability for any prize winner notification that is lost, intercepted or not received by the potential prize winner for any reason. If a potential prize winner cannot be reached or does not respond within five (5) calendar days from the first notification attempt, if the Prize notification is returned as unclaimed or undeliverable to such potential prize winner, then such person shall be disqualified and an alternate prize winner will be selected. If the potential prize winner is found to be ineligible, or if he/she has not complied with these Official Rules or declines a Prize for any reason prior to award, such potential prize winner will be disqualified and an alternate prize winner may be selected. . The decision of the Sponsor is final.
Prize: The Body Shop $100 Value gift card. Winner may not substitute, assign or transfer prizes or redeem prize for cash, but Sponsor reserves the right, at its sole discretion, to substitute prize (or portion thereof) with one of comparable or greater value. Prize is awarded "as is" with no warranty or guarantee, either express or implied by Sponsor. All prize details are at Sponsor's sole discretion.
Prize Conditions: Prize winners are fully and solely responsible for any and all applicable federal, state, provincial and local taxes. Except where prohibited by law, a prize winner's entry and acceptance of the Prize constitutes permission for the Contest Entities and their designees to use said winner's name, photograph, likeness, statements, biographical information, voice, and city and state address on a worldwide basis, and in all forms of media, in perpetuity, without further compensation.
General Prize Conditions: The Sweepstakes Entities are not responsible or liable to any entrant or prize winner or any person claiming through such entrant or prize winner for failure to supply the Prize or any part thereof, by reason of any acts of God, any action, regulation, order or request by any governmental or quasi-governmental entity (whether or not the action, regulations, order or request proves to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, volcanic eruption, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal) labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other cause beyond the Sweepstakes Entities' sole control.
Sweepstakes Conditions: The Contest Entities are not responsible or liable to any entrant or prize winner or any person claiming through such entrant or prize winner for failure to supply the Prize or any part thereof, by reason of any acts of God, any action, regulation, order or request by any governmental or quasi-governmental entity (whether or not the action, regulations, order or request proves to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, volcanic eruption, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal) labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other cause beyond the Contest Entities' sole control.
Limitations of Liability: The Contest Entities are not responsible for entries not received due to system errors, failures or any technical malfunctions, which may limit an entrant's ability to participate. If for any reason this Contest is not capable of running as planned, including, but not limited to, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, or any other causes beyond the reasonable control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the promotion, Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Contest and select the prize winner by randomly drawing from those entries received up to the cancellation/suspension date. Sponsor may prohibit an entrant from participating in the Contest or winning a Prize if, in its sole discretion, it determines that said entrant is attempting to undermine the legitimate operation of the Contest by cheating, hacking, deception, or other unfair playing practices.
Miscellaneous: Sponsor has the right to substitute any or all components of the Prize for another of equal or greater value due to Prize unavailability. IN NO EVENT WILL THE CONTEST ENTITIES, OR THEIR RESPECTIVE AFFILIATES, SUBSIDIARIES, LICENSORS AND RELATED COMPANIES, THEIR ADVERTISING OR PROMOTION AGENCIES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, INDEPENDENT CONTRACTORS, REPRESENTATIVES AND AGENTS, BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE CONTEST
Winner List/Official Rules: For the list of winners or a copy of these Official Rules, send your request with a hand-printed, self-addressed, stamped envelope to: CHANGE Contest: The Body Shop®:, 1212 Avenue of Americas 3rd Floor, New York, NY 10036. Indicate whether you are requesting the identity of the winner or a copy of these Official Rules. Only one (1) request per outer envelope, mailed separately, will be fulfilled. All winners list requests must be received by July 8, 2016. Official Rules requests must be received during the Contest Period. These Official Rules are also available during the Contest Period at http://www.thebodyshop-usa.com/about-us/terms.aspx.
User Comments, Feedback and Other Submissions+
We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through the Site, any of its services, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain property of Buth-Na-Bodaige, Inc. and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any "moral rights" in posted information and materials have been waived.
All brand, product and service names used in the Site are the trademarks, trade names or service marks of The Body Shop International Limited unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks, or use any meta tags or any other "hidden text" utilizing any such trademarks, trade names or service marks, without the express prior written permission of The Body Shop International Limited or the owner of such trade marks, trade names or service marks.
Registration and Security+
If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, please notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason.
Modification of the Site and the Services+
We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty. We may suspend or terminate your account or your use of the Site at any time, for any reason or for no reason at all.
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.
Disclaimer of Warranties and Liabilitye+
THE SITE, AND ANY CONTENT AVAILABLE ON THE SITE, ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, The Body Shop DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK AND YOU ASSUME FuLL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE. NEITHER WE NOR ANY OF OUR BUSINESS PARTNERS REPRESENT OR WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS, IF ANY, WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; NOR DO WE OR THEY MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, PERFORMANCE OR SUITABILITY OF THE SITE OR ANY CONTENT AVAILABLE ON THE SITE. IN THE EVENT OF ANY PROBLEM WITH THE SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE SITE. ALL PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE ARE SUBJECT ONLY TO ANY APPLICABLE EXPRESS WARRANTIES. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE. WE DISCLAIM ANY AND ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPLICATION. NOTWITHSTANDING ANYTHING TO THE CONTRARY.
Limitation of Liability+
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SOLE REMEDY FOR ANY CLAIM FOR DAMAGES ARISING OUT OF OR RELATED TO ANY PRODUCT OR SERVICE LISTED OR PURCHASED ON OR THROUGH THE SITE SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE PAID FOR SUCH PRODUCT OR SERVICE. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OF OUR BUSINESS PARTNERS, OR ANY OF OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS OR REPRESENTATIVES, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING OR DISTRIBUTING THE SITE OR ANY PRODUCT SOLD THROUGH THE SITE, OR ANY PART THEREOF, BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE SITE OR ANY CONTENT, PRODUCTS OR SERVICES MADE AVAILABLE OR LISTED ON IT, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THE EVENT THE FOREGOING LIMITATION OF LIABILITY IS HELD TO BE UNENFORCEABLE FOR ANY REASON, THEN OUR MAXIMUM LIABILITY FOR ANY OF THE FOREGOING TYPES OF DAMAGES SHALL BE LIMITED TO THE AMOUNT THAT WE RECEIVE FOR THE TRANSACTION THAT GAVE RISE TO THE CLAIM.
Amendment of the Terms+
Copyright Act Agent+
We respect the intellectual property rights of others, and require that the people who use the Site do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent named below:
- Your address, telephone number, and email address;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the alleged infringing material is located;
- A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
- A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Buth-Na-Bodaige, Inc., dba The Body Shop
The Body Shop
5036 One World Way
Wake Forest, NC 27587
e-mail Customer Service: firstname.lastname@example.org
If you have any comments or questions about or Site please contact our customer service department at at email@example.com.
The Site is operated by Buth-Na-Bodaige, Inc.
All formal notices to us shall be sent to Attn: Legal Department., The Body Shop, 5036 One World Way, Wake Forest, NC 27587. All notices to you shall be sent to the email address that you provide to us when you register. Such notice shall be deemed given one business day after the email is sent.
Any action or claim against us must be brought within one year following the date on which the claim first accrued or shall be deemed forever waived.