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Call & Collect

Shop the way you choose.

  1. Choose your preferred The Body Shop store location
  2. Call your chosen store during open hours to place your order. Feel free to browse our website prior to the call and make a list of products you’re interested in. Our trained consultants will also be pleased to assist you with advice over the phone, should you need it.
  3. Confirm a time to collect your order from your chosen store. Orders will be ready to collect within 24 hours after speaking with a consultant and will be held for 48 hours.
  4. Visit your chosen store during your allocated pick-up time. Present yourself at the store to make a card payment and collect your order. Your order will be bagged and ready to go.

Call & Collect