Terms & Conditions - Offers
20% off 2 or more Body Care & Haircare when you buy regular priced items through 30 November 2023 - 7 December 2023 online at https://www.thebodyshop.com/en-us/ when you use code WINTER20 at checkout and at participating store locations.
Excludes applicable taxes. Excluding outlet products. Excludes all sale, charitable items, and purchases of gift cards. Cannot be combined with any other offers, discounts or coupons, with the exception of LOVE YOUR BODY™ discounts. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
20% off Gift sets when you buy regular priced items through 30 November 2023 - 1 December 2023 online at https://www.thebodyshop.com/en-us/ when you use code WINTER20 at checkout and at participating store locations.
Excludes applicable taxes. Excluding outlet products. Excludes all sale, charitable items, and purchases of gift cards. Cannot be combined with any other offers, discounts or coupons, with the exception of LOVE YOUR BODY™ discounts. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
25% off Advent Calendars when you buy regular priced items through 30 November 2023 - 17 December 2023 online at https://www.thebodyshop.com/en-us/ when you use code WINTER20 at checkout and at participating store locations.
Excludes applicable taxes. Excludes all sale, charitable items, and purchases of gift cards. Cannot be combined with any other offers, discounts or coupons, with the exception of LOVE YOUR BODY™ discounts. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
Free ground shipping on purchases of $49 or more at www.thebodyshop.com/en-us/. Excludes applicable taxes. Excludes all purchases of gift cards. Not applicable to prior purchases. Not applicable to orders to Hawaii and Alaska. Only applicable to order total after discounts applied. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. We are unable to ship to the following U.S. Territories: Puerto Rico, Northern Mariana Islands, Guam, American Samoa, Minor Outlying Islands, Virgin Islands.
Choose 2 free samples at checkout when you spend $50 online at https://www.thebodyshop.com/en-us/. Excludes applicable taxes, delivery charges, and purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Not applicable for Collect-in-Store orders. Not applicable to prior purchases. Returned items will be refunded at the discounted price. Offer subject to change without notice. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
20% off and a free Shea Hand Balm 0.34 FL OZ on a single and first purchase for customers that sign up to Love Your Body™ Club online at https://www.thebodyshop.com/en-us/. Excludes applicable taxes, all gift sets, items on sale, delivery charges, and purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. To redeem enter code X at checkout. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
Love Your Body™ Club members will receive 20% off their first purchase of any refill plus Double Points on all refill purchase(s). Valid until December 31, 2023 once all discounts have been applied at participating stores*. Double Points will be awarded on the wet refill purchase only. The aluminum refill bottle will not be eligible for Double Points. Double points are equal to 2 loyalty points per $1 spent. Love Your Body™ Club membership details will be required in order to claim points. Points may take up to 7 days to show in members’ accounts. The offer is subject to availability (refill product availability varies by store) and whilst stocks last. Love Your Body™ Club vouchers can be used as payment with this offer. This promotion is not valid online at https://www.thebodyshop.com/en-us/. The Body Shop International Limited reserves the right to hold void, cancel, suspend or amend this promotion at its sole discretion.
We know that product reviews left by our customers are important because they help to inform other customers’ purchases. That’s why we take steps to help ensure that the product reviews left on our website are authentic and are written by genuine customers.
Authenticating reviews
Reviews are left by our customers in two ways. When a customer makes a purchase through our online store, they may be asked to leave a review after they’ve had time to try the product out. Alternatively, customers can leave a review at any time via the product pages of our website. Customers must log into their accounts to leave a review, helping us ensure that they’re real people and not bots, and they’re also asked to confirm that their review is genuine before they submit it.
We also ask our customers to be upfront about the fact they received the product for free, if this is the case.
While we take reasonable and proportionate steps to ensure that reviews left by customers are authentic, we cannot completely rule out the chance that false reviews may be submitted.
Content moderation
All reviews left by our customers are independently moderated by our review partner, Bazaarvoice. Bazaarvoice use fraud detection technologies as well as analysis by their staff when monitoring reviews.
We publish all reviews left by our customers as long as they are relevant and appropriate. We may reject a review if it breaches our moderation guidelines. This may happen if, for example, a review includes inappropriate or abusive content.
We’ll never reject a customer’s review solely on the basis of a low star rating or a negative sentiment, and we don’t edit or correct customer reviews, so the words you see are their own.
New newsletter subscribers receive 20% off when you buy regular priced items online at https://www.thebodyshop.com/en-us/ and apply code at checkout. Excludes applicable taxes. Excludes all gift sets, charitable items, purchases of gift cards, sale & outlet items. Cannot be combined with any other offers, discounts or coupons, with the exception of LOVE YOUR BODY™ discounts. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
10% off when you buy regular priced items online at www.thebodyshop.com/en-us/. The 10% discount code will be sent in an email and will expire 7 days from the date and time of email sent. Excludes applicable taxes. Excludes all gift sets, charitable items, Round Cotton Pads, purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
The refer-a-friend reward scheme gives both those who recommend friends to The Body Shop and those who are referred to The Body Shop by friends the opportunity to receive rewards.
For information about how we collect, use, process and otherwise handle your personal information in connection with the refer-a-friend reward program, please refer to our privacy policy at https://www.thebodyshop.com/en-us/termsconditions/services/privacy-policy.
Referrer Rewards:
• If you refer-a-friend and they place their first eligible order online at https://www.thebodyshop.com/en-us/, we will offer you a promotional code that will entitle you to an additional $10 off when you spend $40 online in a single transaction order, excluding taxes.
• This offer excludes: (1) delivery charges; (2) gift cards; (3) advent calendars (4) gift sets.
• To refer a friend, you must be over the age of 18.
• In order for the referral to qualify, the referred friend must: 1) be a new customer of The Body Shop; 2) be over the age of 18; and 3) meet the conditions of their reward
• Each promotional code may only be used once.
• You will need to enter the promotional code received in the ‘Promotion Code’ box on the checkout page.
• The code must be redeemed by the referred friend within 14 days of receiving it.
• Refer-a-friend rewards will be valid for 2 months from the date earned by the referrer.
• Rewards will be cumulative and so if multiple qualifying referrals are made by a referrer to The Body Shop, multiple rewards will be delivered to the referrer. A referrer may not earn more than 5 rewards within any 24 hour period or 50 rewards within the last 12 months.
• Referral rewards cannot be combined with other discount codes, promotions or offers in a single order.
• You may not refer yourself. Where we detect people attempting to refer themselves, The Body Shop reserves the right to intervene, cancel outstanding orders and suspend all associated accounts permanently.
• In the event of fraud, abuse, and/or an error affecting the proper operation of this promotion, The Body Shop reserves the right to end or suspend the promotion.
• The Body Shop reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, users shall be deemed to have agreed to any such new or amended terms.
• Love Your Body Club™ vouchers may be used as part payment with this offer online. This promotion is not valid in-store or through The Body Shop at Home™.
Referee Rewards:
• If you are a referred friend, we will offer you a promotional code that will entitle you to 20% off when you place your first eligible order online at https://www.thebodyshop.com/en-us/, excluding taxes.
• This offer excludes: (1) delivery charges; (2) gift cards; (3) advent calendars; and (4) gift sets.
• Each promotional code may only be used once.
• To qualify for a referred friend award, you must: 1) be a new customer of The Body Shop; 2) be over the age of 18.
• You will need to enter the promotional code received in the ‘Promotion Code’ box on the checkout page.
• A referred friend award is valid for 14 days from the date it was offered to the referred friend.
• A referred friend reward cannot be claimed by the same person making the referral.
• Referral rewards cannot be combined with other discount codes, promotions or offers in a single order.
• In the event of fraud, abuse, and/or an error affecting the proper operation of this promotion, The Body Shop reserves the right to end or suspend the promotion.
• The Body Shop reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, users shall be deemed to have agreed to any such new or amended terms.
• Love Your Body Club™ vouchers may be used as part payment with this offer online. This promotion is not valid in-store or through The Body Shop at Home™.
*ONLINE REDEMPTION: Customers who enter the code online at www.thebodyshop.com/en-us/ are entitled to 10% off their purchase . Excludes Edelweiss range. Excludes all sale, outlet items, charitable items, and purchases of gift cards. Cannot be combined with any other offers, discounts or coupons, with the exception of LOVE YOUR BODY™ discounts. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
20% off when you buy regular priced items. Excludes applicable taxes. Excludes all gift sets, Advent Calendars, charitable items, sale items, and purchases of gift cards. Returned items will be refunded at the discounted price. Offer subject to change without notice. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
*ONLINE REDEMPTION: Customers who enter the code online at www.thebodyshop.com/en-us/ are entitled to 25% off the mentioned categories. Excludes applicable taxes. Excludes all gift sets, charitable items, purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. The offer is not available through The Body Shop At Home™. Love Your Body Club™. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. The Body Shop reserves the right to withdraw or amend this offer at any time.
10% off when you buy regular priced items by entering the code online at www.thebodyshop.com/en-us/. Excludes applicable taxes. Excludes all gift sets, Advent Calendars, charitable items, sale items, and purchases of gift cards. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues.
*ONLINE REDEMPTION: Customers who enter the code online at www.thebodyshop.com/en-us/ are entitled to $5 off. Excludes applicable taxes. Excludes all gift sets, charitable items, purchases of gift cards. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. The offer is not available through The Body Shop At Home™. Love Your Body Club™. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. The Body Shop reserves the right to withdraw or amend this offer at any time.
*ONLINE REDEMPTION: Customers who enter the code online at https://www.thebodyshop.com/en-us/ are entitled to a free Full Sized Tea Tree Night Lotion when they buy 2 full sized tea tree products, excluding the Tea Tree Purifying Soap. Excludes applicable taxes. Excludes all sale items, gift sets, charitable items, purchases of gift cards. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. The offer is not available through The Body Shop At Home™. Love Your Body Club™. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. The Body Shop reserves the right to withdraw or amend this offer at any time.
*ONLINE REDEMPTION: Customers who enter the code online at www.thebodyshop.com/en-us/ are entitled to Free Shipping and a Free Gift with purchase over $10. Excludes applicable taxes. Excludes all gift sets, charitable items, purchases of gift cards. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. The promotional code must be registered at the time of purchase, by clicking on ‘use promotional code’ on the basket page. The offer is not available through The Body Shop At Home™. Love Your Body Club™. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. The Body Shop reserves the right to withdraw or amend this offer at any time.
*10% off when you buy regular priced items in store and online at www.thebodyshop.com/en-us/. The offer is valid for the time period specified in the email you received. Excludes applicable taxes. Excludes all gift sets, charitable items, Round Cotton Pads, purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. To redeem online, enter code within the email at checkout.
IN-STORE REDEMPTION. *Customers who present the code within their email, flyer, mobile or mobile wallet code (either printed or displayed on a smart phone device) are entitled to 15% off at participating stores in a single transaction. The offer is valid for the time period specified in the email you received. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. This offer may only be used once for one in-store transaction. The Body Shop reserves the right to withdraw or amend this offer at any time.
ONLINE REDEMPTION: *15% off a single transaction online when you buy regular priced items online at www.thebodyshop.com/en-us/. The offer is valid for the time period specified in the email you received. Excludes applicable taxes. Excludes all gift sets, charitable items, Round Cotton Pads, purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. To redeem online, enter code within email at checkout.
*IN STORE REDEMPTION: Customers who present the code within their email, flyer, mobile or mobile wallet code (either printed or displayed on a smart phone device) are entitled to 20% off in a single transaction, in participating stores. Excludes all gift sets, charitable items, Round Cotton Pads, purchases of gift cards. The offer is valid for the time period specified in the email you received. The offer is not available through The Body Shop At Home™. This offer cannot be redeemed in conjunction with any other promotion or offer whatsoever. This offer may only be used once for one in-store transaction. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. This offer may only be used once for one online transaction. The Body Shop reserves the right to withdraw or amend this offer at any time.
*ONLINE REDEMPTION: 20% off when you buy regular priced items online at www.thebodyshop.com/en-us/. The offer is valid for the time period specified in the email you received. Excludes applicable taxes. Excludes all gift sets, charitable items, Round Cotton Pads, purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. To redeem online, enter code within email at checkout.
*25% off when you buy regular priced items in store and online at www.thebodyshop.com/en-us/. The offer is valid for the time period specified in the email you received. Excludes applicable taxes. Excludes all gift sets, charitable items, Round Cotton Pads, purchases of gift cards. Cannot be combined with any other offers, discounts or coupons. Returned items will be refunded at the discounted price. Offer subject to change without notice. While supplies last. The Body Shop reserves the right to cancel the promotion or any order due to unauthorized use, system error, or unforeseen issues. To redeem online, enter code within the email at checkout.