We stand with Ukraine

The Body Shop collective are deeply saddened to see war coming back to Europe. The Russian government’s act of aggression is unacceptable and is a direct violation of the universal human rights the world has fought so hard to protect and preserve. People of the world must unite; governments must act and stand together in solidarity with the people of Ukraine.

Our thoughts remain firmly with all those affected by the conflict, especially our friends and their families from The Body Shop Ukraine. Stay safe, you are in our hearts and minds and we are thinking of you.

Around the world, The Body Shop is taking action. In some countries, we are calling for governments to do more to protect refugees and in others we are supporting peaceful protests. The Body Shop globally has donated USD $100,000 for emergency relief and will continue to support appeals from organizations including the Red Cross, UNHCR, Plan International, Malteser International and Kvinna till Kvinna.

The Body Shop has been trading in Russia, through a local franchisee for over 15 years. Stores and e-commerce operations in Russia are being suspended. Our franchise partner will provide support to colleagues in Russia who depend on The Body Shop for their livelihood.

We add our voice to the millions around the world calling for peace.

In addition to the US $100,000 donation from The Body Shop towards humanitarian aid, The Body Shop collective around the world are working together and supporting the crisis in many ways, including:

USA and Canada

The Body Shop North America donated $50,000 to UNHCR, the UN Refugee Agency, to support the organization’s humanitarian response in Ukraine and nearby countries and will be facilitating customer donations online and in-store.


In the UK, we've made a company donation of £25,000 to British Red Cross. We're also supporting British Red Cross in stores and encouraging customers to round up their purchases and transfer their LYBC loyalty vouchers to a donation. So far our customer's have raised £57,000.


The Body Shop Australia is supporting UNHCR and has made a company donation of $10,000 AUD. There is also a link to UNHCR on The Body Shop Australia's website to help facilitate donations.


The Body Shop Sweden is supporting Kvinna till Kvinna (an organization focusing on women affected by war and conflict). They are prompting customers to round up their purchases and transfer their LYBC vouchers to a donation, and are matching all customers donations, with a cap of 50,000 SEK.


Both The Body Shop Finland and Switzerland are supporting Red Cross and prompting customers to donate.


The Body Shop Hungary is supporting Hungarian Charity Service of the Order of Malta (Malteser International) and is providing space in stores to collect donations of in-demand goods for Ukrainian refugees.


The Body Shop Georgia is donating product to victims of the conflict and showing solidarity with Ukraine by colleagues wearing Ukraine badges and displaying Ukrainian flags.


The Body Shop Germany is accepting customer donations to UNHCR on e-commerce. In stores, they are collecting donations of small sizes of in-demand goods for Ukrainian refugees. On International Women's Day (8 March) they will be matching customers' product donations.

June 26, 2020


Our new Call and Collect pickup service offers a means of purchasing your favorite products swiftly and safely. See instructions and a list of participating stores by visiting our store locator page.

June 20, 2020


Like many retailers, we’ve been working fast and flexibly to respond to the impacts of COVID-19 and reflect ongoing government advice. Now we’re safely reopening some of our stores. We’ve worked with independent health and safety experts to put measures in place to ensure the safety and wellbeing of our staff and customers for our reopening. We will continue to monitor the situation, doing our best to make the right decisions for our teams and our communities. Check here for what to expect and a list of reopening stores.

April 2020


We’ve implemented important measures to safeguard our staff and make shopping easier for our customers. Read more here.

March 2020

COVID-19 Update: Supporting Those in Need in North America

To Our North American Customers,

As communities around the world are struggling with Coronavirus (COVID-19), we recognize not everyone has access to the supplies that they need to protect themselves. At The Body Shop we have products that allow people to safely wash their hands to eliminate bacteria, which is the most effective form of prevention from COVID-19 based on World Health Organization guidelines.

Our stores all over North America partner with shelters and senior communities as part of their everyday work. To further support these communities, we are donating approximately 30,000 units of cleansing products to these organizations throughout the US and Canada. In addition, we have provided all North American employees with hand washing products to take home to protect themselves and their families.

We are letting our customers know that while we will have hand washes, shower gels and bar soaps in stock in our stores, we might not have the full selection of scents at this time. Replenishment stock is on its way, so please be patient as we refill our shelves.

While we know this is a small gesture to keep our communities as safe as possible, we are open to hearing your ideas as well and should you want to get involved with the local organizations we work with please speak to your local store team. It is more important than ever that we take care of people and lend a helping hand. We appreciate your continued support.

Stay safe and well,

The Body Shop North America

March 2020

COVID-19 Update: Stores closing on 3/16

The impact of COVID-19 continues to be felt by individuals and communities around the world. Given the rapidly changing environment, we must all do our part in slowing its spread, especially while our government’s plans to protect its citizens continue to evolve.

We are taking the next step to protect the safety of our people and communities by closing retail stores across North America beginning today Monday, March 16 until further notice. The Body Shop store employees will continue to receive pay for all hours scheduled for that time period.

You can still shop online at 24 hours a day, 7 days a week, but most importantly stay healthy and be safe with loved ones. Please be mindful that you may experience shipping delays as we have implemented a social distancing plan as a precaution for the teams in our distribution center.

Because the situation is constantly evolving, our plans may change and if they do, we’ll let you know.

You may be aware, The Body Shop initiated a program to donate approximately 30,000 units of cleansing products to vulnerable communities who are struggling to protect themselves. We are fulfilling this commitment right now and are acting quickly to see it through to completion. We very much appreciate your continued support.

Look out for one another and be well, The Body Shop North America

March 2020


As communities around the world are struggling with Coronavirus (COVID-19), we wanted to reassure you that the health and safety of customers, employees and their families is our first priority.

At The Body Shop our store teams always follow strict hygiene protocols. We have reinforced these in line with the latest World Health Organization and Health Canada guidelines. Customers are welcome to come into store to use our sinks to wash hands (where sinks are available) and use the hand sanitizers placed around the store.

We have also made the decision to stop makeup demonstrations and skin to skin contact in our stores. We will also remove tester jars from our shelves. There are still plenty of ways to experience our products that don’t involve tester jars. We hope you support us in taking these additional measures for your safety.

Any team member who is not feeling well will stay home in line with the latest guidelines. We will take care of our teams as their health and wellbeing are important to us.

We are closely monitoring the situation to make sure we are taking all precautions to protect our customers and employees alike.

Our stores remain open for business, and remember you can always shop online at 24 hours a day, 7 days a week should you feel more comfortable.

Stay safe and well, The Body Shop Team

Woman holding basket

JUNE 2018


Last month we released our 2017 Modern Slavery Statement. Modern slavery is still a major issue globally, and victims of modern slavery are largely invisible and silenced. The problem of modern slavery cannot be tackled alone – it can only be addressed through effective partnerships at local, national and international levels.

We first published our Modern Slavery Statement in 2016, to comply with the UK Modern Slavery Act 2015. Our statement outlines the steps we have taken to prevent and address all forms of modern slavery across our business globally, including within our global supply chains and across our Community Trade programme.

Some highlights from our 2017 Modern Slavery Statement are:

  • Adopting the Human Rights Due Diligence framework and identifying potential risks of modern slavery in our supply chains

  • Conducting 64 ethical audits and 36 strategic supplier visits

  • Developing project partnerships with key stakeholder including the Ethical Trade Initiative (ETI), Stronger Together and the Taos Network to tackle salient labour issues and prevent modern slavery in our supply chains

Since 1976, we have always worked to be a force for good, to enrich people’s lives and prevent exploitation through our business. By helping to provide decent working conditions for people in supply chains most vulnerable to modern slavery and working to prevent it in the wider cosmetics industry, we can help stop modern slavery from taking place.

Read our 2017 modern slavery statement
World retail awards

MAY 2018


Last month,World Retail Congress’ annual World Retail Awards took place in Madrid, Spain and we’re very proud to announce that The Body Shop has won the prestigious Responsible Retailer Initiative of the Year award for our Enrich Not Exploit™ Commitment!

Launched in 2007, the World Retail Awards have been recognizing the very best retailers and retail initiatives across a range of categories for ten years.

The Responsible Retailer Initiative category recognizes the values that form the cornerstone of a good business from its approach to its people, its customers, suppliers, the environment and a sustainable future. Additionally, the award goes to a company that can demonstrate they are outstanding corporate citizens and have been successful in living their company values.

Today, we still live by Anita Roddick’s philosophy that business can be a force for good. It’s our mission to be the world’s most sustainable business, and our Enrich Not Exploit™ Commitment is the first step to reaching this goal. Launched in 2016, it is comprised of 14 targets to enrich our people, planet and products, which we aim to achieve by 2020.

We’re looking forward to working alongside Natura &Co to reach our sustainability goals to be the best company for the planet.

Find out more here

APRIL 2018


At The Body Shop, we believe it’s important to help save the world’s endangered animals before they’re gone. That’s why we’ve recently embarked on our latest Bio-Bridge adventure: helping to save Red Pandas!

Red Pandas are in desperate need of help. Listed as endangered on the IUCN list, their habitat in the Himalayan foothills is being damaged by deforestation, which is also clearing their main food source: bamboo. It’s leaving the beautiful Red Panda in a really dangerous situation.

Teaming up with Red Panda Network, The Body Shop will be reforesting core degraded habitat of the Red Panda in Nepal, by planting all the trees necessary to Red Panda’s well-being, including bamboo, so they have a safe home and lots to eat. Red Panda Network will also work with local communities, empowering them to protect Red Pandas, enhancing their lifestyle and decreasing their dependency on the forest thanks to several sustainable initiatives.

So, how can you help us? Starting in April for a period of two months (dates may vary by market), a donation from every sale of our iconic vegan Himalayan Charcoal Purifying Glow Mask and NEW Himalayan Charcoal Purifying Facial Soap will be made to Red Panda Network.

Find out more

Shop Himalayan Charcoal
Body Shop women

MARCH 2018


On February 26th, Marie Claire’s annual Prix D’Excellence de la Beauté Awards 2018 took place in London. This year marked the 32nd year of the awards internationally, and a panel of global experts chose the winners in honor of the year’s most innovative and effective products.

We’re incredibly excited and honored that Marie Claire has awarded The Body Shop with the Prix D’Excellence for “Beauty Gives Back”, in recognition of our dedication to ethical and sustainable business and campaigning.

Our founder Anita Roddick created The Body Shop with a revolutionary idea: that business could be a force for good. Alongside our new owners, Natura, we have a big ambition: to be the best company for the world. It has been our mission to enrich our products, our people & our planet, because we believe in business as a force for good. We have always worked fairly with our farmers and suppliers through our Community Trade program, are helping to protect natural habitats and endangered animals through Bio-Bridges, and have always been firmly against animal testing.

We’re really proud of our work and are excited to see what the future holds as part of Natura &Co. Thank you for being with us on this journey. Together, we can make the world a better place.

Four million signatures



Our Forever Against Animal Testing petition has now collected over 4.1 million signatures! This doesn’t only mean that we are over half way to our target of 8 million signatures… It also officially makes our campaign the biggest in history to call for an end to animal testing in cosmetics! It beats our own record made alongside Cruelty Free International for our Against Animal Testing campaign in 2004.

The milestone marks incredible progress towards our goal of ending animal testing in cosmetics. Since its launch, we have been tirelessly campaigning globally to raise awareness of the issue – and the European Parliament Environmental Committee has recently declared their support for a global ban! Even within the past few months many countries such as Brazil, Canada and South Africa have been reconsidering their laws on animal testing in cosmetics.

With only 3.9 million signatures to go, let’s not stop now! Keep signing, sharing and standing up – together, we will end animal testing in cosmetics!

Sign the petition
Support peace play



Christmas is here, and The Body Shop is on another mission to help spread good vibes. This year, we’re supporting International Alert’s Peace Play Project, to help refugee children affected by the war in Syria heal through play.

The refugee crisis is devastating. Over half of the world’s refugee population are children, and for those that are Syrian and under the age of seven they have only ever experienced war-related loss and the uncertainty of life as a refugee. When The Body Shop learned of International Alert’s Peace Play Project and the incredible benefits it provides to these children, we knew we had to support it.

The Peace Play project provides refugee children with a safe place to play, to deal with their trauma, learn to cope with their losses and be free to express themselves without violence. The project is vital in helping children affected by war, such as Leena. Leena is seven years old and has lived in a refugee camp for five years. She comes from a rural part of Syria, but the Peace Play Project is the only chance she gets to make new friends.Since joining the project, Leena’s mum says she is much happier, relaxed and more confident.

We’re aiming to raise funds this Holiday Season to support the Peace Play Project in Shatila refugee camp for one year, benefitting 600 children and their families. Every gift you purchase from our seasonal gift collections will go towards funding International Alert’s Peace Play Project.

Ban animal testing worldwide



It’s been over 4 months since we continued our fight alongside Cruelty Free International and launched our Forever Against Animal Testing campaign. Your support has been incredible, and we’ve achieved great results so far!

We now have some new and exciting news: last month, The Body Shop and Urban Airship launched the Forever Against Animal Testing mobile wallet pass. The pass provides regular news updates on the campaign directly to your phone, as well as a signature count! It’s currently available in the UK, US and Canada.

The pass can be downloaded to both Android and Apple devices from the following links. Apple: here Android: here

Get involved by downloading the pass and sharing it with your family and friends. Let’s end animal testing in cosmetics and ingredients globally, once and for all!




We’ve got some amazing news: The Body Shop has now officially joined the Natura family! Natura is Brazil’s number one cosmetics company and will be a great fit to nurture our brand. They are against animal testing and have been a true leader in ethics and sustainability since they were founded in 1969.

Natura has shared our ethical vision from across the globe for over 40 years and now we are working together. We’re looking forward to a bright future and this inspiring new chapter.

Keep up-to-date with The Body Shop during this exciting time by following us on social media.

Ban animal testing

Our Forever Against Animal Testing Campaign petition has over 2 million signatures!

Our Forever Against Animal Testing Campaign petition has over 2 million signatures!

Our Forever Against Animal Testing campaign launched in June, and we have been continuing our long and passionate fight alongside Cruelty Free International to end animal testing in cosmetic products and ingredients. The support from animal lovers across the world has been fantastic, and in just over 2 months we’ve already collected over an amazing 2 MILLION signatures towards our 8 million target!

We’re very proud that so many of you have joined our campaign already by signing our petition, posting photos on social media with pets, friends and positive messages. You’ve all helped bring us one step closer to ending animal testing in cosmetics for good!

We have 6 million signatures to go: get involved, sign the petition and share with your friends here!

Sign the petition
Enrich Our People: Our Biggest Campaign Ever - Enrich Not Exploit™ Report 2016

JUNE 2017


Since the 1980s, The Body Shop, along with partner Cruelty Free International, has campaigned to end animal testing in cosmetics. And together we contributed to UK and EU bans, but as 80% of countries still don’t have any laws against animal testing in cosmetics, there’s still work to be done.

Animal testing on cosmetic products and ingredients remains a problem around the world and animals continue to suffer! Approximately 500,000 animals are used in cruel tests for cosmetics purposes every year.

In our new Forever Against Animal Testing campaign, we’re teaming up with Cruelty Free International again to call for a total ban on animal testing in cosmetic products and ingredients, everywhere and forever. To achieve this, we will take 8 million signatures to the UN and call for an international convention that will standardize laws. Only then will there be a harmonized global ban on animal testing for cosmetic products and ingredients, ensuring animal testing cannot be moved from country to country.

It’s an ambitious target but one we are determined to reach to end this everywhere and forever. With reliable and more accurate alternatives now available, there is no need or excuse for animal testing in cosmetics.

Sign the petition

MARCH 2017


For the first time in Europe, the UK parliament passed the Modern Slavery Act in 2015. Designed to tackle slavery and human trafficking in the UK, the Act introduces tougher penalties and sentences for slavery and trafficking offences. It also requires UK businesses to publish a slavery and human trafficking statement to ensure transparency within supply chains.

The Body Shop has always believed in business as a force for good. We passionately believe that our supply chain should be free from exploitation and discrimination where workers can enjoy freedom and security. That’s why, in 1998, we co-founded a leading ethical trade program - the Ethical Trade Initiative - with other like-minded companies, voluntary organizations and trade unions. This means we only trade with suppliers who meet our strict Ethical Trade standards.

In line with our Ethical Trade policy and the new Modern Slavery Act, The Body Shop has published its own Modern Slavery Statement. In it we outline our long-standing commitment to preventing modern slavery across our company and supply chain. To achieve this we have developed a program with a range of stakeholders that identifies issues relating to modern slavery in our business and supply chain, and addresses the root causes of labor abuses. We want to do everything in our power to end modern slavery.

Read our statement here
Development lab



At the end of last year The Body Shop opened a brand new $1.3m beauty innovation hub in East Croydon, London, bringing the latest cosmetic innovations to our product development and ultimately to our customers.

Based at our global headquarters, our new state of the art laboratory will see marketing, sustainable sourcing and product development teams working in partnership. We will work towards integrating all aspects of our ethical product development and sourcing, helping drive our innovation and sustainable development. Our technicians can now formulate products quicker and more effectively, creating and testing products right next to our own office.

It is an ambitious investment, but one that takes a big step towards the realization of our Enrich Not Exploit™ Commitment to become the world’s most ethical and truly sustainable global business by 2020, specifically through helping us to reduce year on year the environmental footprint of all of our product categories. In the lab our technicians will also optimize efficiencies in our testing processes, using a unique ingredient database.

Over the next few years we look forward to seeing the impact of the lab and the many benefits it will bring!