OUR REFILL PROGRAM

“Why waste a container when you can refill it? And why buy more of something than you can use? We behaved as my mother did in the Second World War, we reused everything, we refilled everything, and we recycled all we could (...) The foundation of The Body Shop's environmental activism was born out of ideas like these" - Anita Roddick, Body & Soul

Join the refill revolution with our in-store refill stations.

Join the refill revolution with our irresistible in-store refill stations.

Find a refill station

ABOUT OUR REFILL PROGRAM

Let's clean up our act to clean up the planet. And it starts with a refill revolution. We’ve rolled out refill stations across 400 of our stores globally throughout 2021 and we are launching a further 400 in 2022. Check out our store finder below to find your nearest refill store. Pop in, pick up an aluminum bottle and refill, reuse, repeat.1

We want to empower you to embrace the circular economy and help eliminate waste. So, we’re making our closest zero waste packaging choice as easy, convenient and accessible as possible. And together, each of our small acts can make a big difference. Switch to refill and collectively we could save over 25 tonnes of plastic.2 And refilling isn’t just better for the planet – it’s better for your wallet too, because you get more bang for your buck (each refill contains an extra 50ml free!). Find your nearest store below and join the refill revolution. There’s no time to waste.

Find my nearest station

HOW DO I REFILL?

It’s as easy as 1, 2, 3. Here’s how it works.

STEP 1

Purchase one of our aluminum bottles at a selected store.

STEP 2

Before heading to the register, ask a member of our friendly team to fill it up with your favorite refillable haircare, shower gel or hand wash.

STEP 3

Once you’ve used all the lovely stuff in your bottle, give it a good rinse and dry, bring it back and refill it.

Ginger scalp care range in a bathroom setting

WHAT CAN I REFILL?

Get squeaky-clean head-to-toe and cut down on wasteful packaging. We’ve expanded our line-up so you can fill up on haircare, shower gels and handwashes from our best-loved ranges. Product availability varies by store, so pop to your nearest refill store to see which goodies are on offer. You could buff that body with a luscious lather of our Almond Milk, Shea, Moringa, British Rose, Pink Grapefruit or Strawberry shower gel. Give love to your locks with shampoo and conditioner from our iconic Ginger and Shea ranges. And please palms and pinkies with a refreshing cleanse, courtesy of our hand washes in tingly Tea Tree and nutty Shea.

HOW MUCH DOES REFILLING COST?

Shower Gel or Hand Wash
Bottle & Refill

$15.00

Shower Gel or Hand Wash
Refill Only

$12.00

Haircare
Bottle & Refill

$17.00

Haircare
Refill Only

$14.00

HOW DO I CLEAN MY BOTTLE?

Before refilling in store, even with the same scent, ensure your bottle is clean and dry to keep your next refill fresh. Here's how to do it:

Rinse your bottle and the pump in lukewarm water until visibly clean. Shake to loosen any stubborn bits.
Half fill your bottle with water and pump it out through the pump.
Finish with one last rinse using cooled, boiled water.
Leave to completely dry.

WHERE CAN I REFILL?

Check out our store locator to find your nearest refill station. By the end of the year, we aim to have 800 stations open across the world. If your local store doesn’t yet have a refill station, don’t worry – this is just the beginning, so keep a look out for updates.

Find a refill station

WHAT WILL I BE DOING FOR THE PLANET?

It’s a simple switch that saves a whole lot of plastic. Because when you refill, you throw away less – and it starts with one bottle to replace them all. We’re closing the loop on waste and giving you more ways to shop the products you love, without the wasteful packaging. And with our global footprint, each of our small acts can make a big difference. Make the switch to refill and together we could save over 25 tonnes of plastic.2 We’re constantly working towards clever ways to empower people and the planet, so have a peep at how we’re sourcing ethically and sustainably, reviewing our packaging and rolling up our sleeves to help clean up our planet.

Make the switch to refill and together we could save over 25 tonnes of plastic.2

1. At selected stores. Refill product availability varies.
2. Calculation is based on 20 months’ forecasted sales (for the period from April 2021 to December 2022) from 800 stores, of refillable products being repurchased in refillable instead of non-refillable 250ml variants.

STEP 1

STEP 2

STEP 3

Shower Gel or Hand Wash Bottle & Refill

Shower Gel or Hand Wash Refill Only

Haircare Bottle & Refill

Haircare Refill Only

Shower Gel or Hand Wash
Bottle & Refill

Shower Gel or Hand Wash
Refill Only

Haircare
Bottle & Refill

Haircare
Refill Only