Sensitive Skincare

Let us guide you through the best face wash, cleanser or makeup remover for sensitive skin

You need to love your skin and always give it the TLC it needs. Of course, that means the skin on your face, but you should also never ignore your body. You want to feel good, look good, and radiate every day.

When it comes to sensitive skin it isn’t always that easy! Fear not, with the right products and a new skincare regime you’ll get there. Plus we’re here to help.

The symptoms of sensitive skin

If your skin is sensitive, you’ll most likely know about it. It will often feel rough, it will sometimes look red and perhaps it stings when you use certain products - it doesn’t have to be this way.

We know just how important it is to make sure you give your skin the right care and attention. Everyone’s skin is different and sometimes products containing harsh ingredients are not as kind to the skin.

Whether you have delicate skin or not, our range of soothing sensitive skincare, body care and makeup products have all been carefully created to ensure they’re tough on dirt yet soft on your skin.

Sensitive facial care

Our faces are exposed to all sorts on a daily basis. Whether pollutants in the air, the wrong makeup, or the harsh UV rays of the sun, all these things can sometimes make the skin feel a little sensitive.

Lots of the things that your skin is exposed to just can’t be escaped, but who wants to spend their life avoiding things anyway? It shouldn’t be about that. It’s about helping your skin cope with whatever the world throws at it. So, to help nourish your skin in the gentlest way possible, we’ve developed a range of face washes, cleansers and moisturisers for sensitive skin.

Our best facial washes for sensitive skin

Regularly cleaning the skin on your face is a key part of keeping it looking healthy and free from impurities. It’ll also help you maintain its natural oils. Sometimes using certain products on your face can be hard on your skin, bringing back that dreaded redness and itching. It’s so important to find products that are suitable for sensitive skin and that don’t contain any ingredients that could actually harm your skin.

The foaming wash in our Aloe range has all been dermatologically tested and clinically proven to be suitable for sensitive skin. It is fragrance-free and alcohol-free too – that means that it’s less likely to irritate or inflame your skin. Your skin will feel soothed, not too dry and clean.

Our best cleansers for sensitive skin

Facial cleansers are ideal for your everyday skincare routine. Our Aloe Calming Cream Cleanser formulated for sensitive skin has a rich and creamy formula that helps to leave skin feeling gently moisturised.

Moisturisers for sensitive skin

These specially formulated sensitive moisturisers will be gentle and will leave your skin feeling soothed, moisturised and calm. You’ll also have a little added protection when you need it most.

Day creams - Our day creams have been designed to leave your skin feeling soothed from dawn til dusk with their fragrance, colour and preservative free formulas. Our Aloe Soothing Day Cream helps sensitive skin feel calmer as it’s formulated without fragrance, colour, preservatives or alcohol.

Moisturisers with SPF - The sun can be particularly harsh on sensitive skin. Our Aloe Soothing Moisture Lotion SPF15 is a lightweight day cream enriched with UV protection, while our Skin Defence Multi-Protection Essence SPF50 is our strongest multi-protection moisturiser designed to help protect your skin from the sun’s harsh UV rays.

Night time moisturisers - To give it a little helping hand when it’s feeling dry, we’ve developed some sensitive moisturisers especially for use at night that can help soften and restore your skin as you slumber. Our Aloe Soothing Night Cream works overnight to help your skin feel more moisturised and calm.

The power of Aloe Vera

Aloe vera is a wonderful plant known for its amazing soothing properties. It’s no surprise that its oil is counted as one of the oldest nature-infused skincare ingredients in the world. It’s great for nourishing dry skin.

Our sensitive Aloe range is enriched with this beneficial plant, blended with Community Trade aloe vera from Mexico. From our Moisturisers and Body Butters to our gentle Deodorants, they can all help to care for sensitive skin, leaving it soft with continuous use.

Sensitive body care

It’s not just the skin on your face that needs daily care. Dryness and sensitivity can affect your whole body too, meaning you need to soothe, protect and restore your skin all over. Especially if you can be prone to sensitive skin.

If you’re looking for products to add to your daily or weekly skincare regime, our comprehensive range of sensitive body care products help you maintain and look after your skin from bathing to moisturising.

Our best body scrub for sensitive skin

Just because you have sensitive skin, doesn’t mean you should ever shy away from exfoliation. It just means you need to be careful and choose a body scrub that is gentle, working with your skin rather than irritating it. If you ignore exfoliation old cells will begin to pile up, and your skin may feel and look dry, rough and dull. Not to mention sensitive.

When you exfoliate, you’ll remove these dead skin cells to reveal fresh, new cells. It will also leave your skin softer, smoother-looking and rejuvenated.

For a delicate and tender touch on your skin, our Almond Milk & Honey Gently Exfoliating Cream Scrub will lightly buff away dead skin cells maintaining the skin underneath. It will respect the natural pH balance of your skin too.

Body butters and other products for soothing dry skin

Our Almond Milk & Honey Soothing & Restoring Body Butter helps restore and protect rough and dry skin. With 48 hours of use, this body butter helps calm your tight and itchy dry skin intensely moisturising making it smoother-looking.

As well as our Almond Milk & Honey Body Butter, our Aloe Soothing Body Lotion is a treat for sensitive skin. With no added fragrance, colour or alcohol – perfect!

The soothing benefits of almond milk and honey

Soft on skin and with calming scents to match, almond milk and honey is a great combo for adding moisture to dry skin. In fact, when combined in our range of Almond Milk and Honey products, they can provide extra hydration for parched skin for up to 48 hours.

In this range, we’ve combined almond milk with honey, a natural-origin antibacterial that’s been a crucial part of many healing herbal creams and ointment for thousands of years. Our soothing Almond Milk and Honey range also has a subtle yet delicious hypoallergenic fragrance that will linger on your skin long after you apply them.

Turn to the caring and calming powers of our Almond Milk & Honey body care range that comes enriched with Community Trade organic almond milk from Spain and Community Trade honey from Ethiopia.

Sensitive skin makeup

At The Body Shop, we’re dedicated to making sure we develop makeup that’s suitable for sensitive and easily upset skin. What’s more, none of our makeup is ever tested on animals so you can have a clear conscience whenever you use it.


Our range of ethical makeup for the skin has been made with all skin types in mind. That means it contains ingredients that benefit your skin as well as make it look good. From matte concealers such as our Matte Clay Concealer that is enriched with tea tree to foundations like our Fresh Nude Foundation with Rose Water and Aloe Vera.

Make up remover for sensitive skin and eyes

Caring for your sensitive skin shouldn’t stop with the makeup you use. When it’s time to remove, it’s so important to care for any sensitive skin, especially around your eyes.

Always look for a product that is kind and soothing on your skin. Camomile Gentle Eye Make-Up Remover is soft and gentle, and most importantly it thoroughly cleanses leaving lashes and lids softer and clean. Simply sweep over your eyes with a fresh cotton pad to gently remove your make-up.

The calming properties of camomile

With its subtle floral scent, camomile has long been used to help calm the body and the mind.

At The Body Shop, we’ve specially developed some of our cleansers and makeup remover products with soothing properties of for customers who struggle with their sensitive skin.

Expert advice for sensitive skin

Finding gentle yet effective products to soothe and comfort sensitive and dry skin can be tricky. Sometimes you simply need the help of an expert.

Resident dermatologist for The Body Shop, Dr Christine Choi Kim is a certified medial and cosmetic dermatologist with over a decade of experience treating a wide array of common and complex skin conditions. She offers advice and recommendations for making the most of and looking after your skin, whatever your age and skin type.

So, if you’re wondering what’s the best cleanser for sensitive skin or want some advice on a great eye makeup remover for sensitive eyes, Dr. Kim’s guide provides professional advice on the symptoms, causes and most suitable products for delicate skin.

Soothe your sensitive skin

We know just how frustrating sensitive can be. Well, at the Body Shop we’re here for you, whether you’re after some advice from Dr. Kim or simply looking to change your daily skincare routine.

By choosing the right products from our ranges created for sensitive skin, you’ll be on your way to saying hello to moisturised, soothed and soft skin. Plus, for a little extra help you can pop into one of our stores for a personalised skincare consultation.



If you suffer from dry, flaky, red, rough or prickly patches, you might have sensitive skin. It’s time to upgrade your skincare routine with products specially formulated for soothing, calming and caring for dry, sensitive skin.

What are the different types of sensitive skin?

Naturally sensitive

People with naturally sensitive skin suffer from inflammatory skin conditions such as rosacea, eczema or psoriasis.

Environmentally sensitive

Over time skin can develop a sensitivity to sun exposure, some skincare products and air pollution.

Reactive skin

Certain ingredients can trigger reactive symptoms like red, warm and irritated patches.

Thin skin

Sun exposure can thin the skin and make veins and capillaries appear more noticeable.