We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- Can you tell me about your online security policy?
- Which skin type are the Oils of Life™ products best suited to?
- What happens to my delivery if no one is available/home to receive it?
- Can I return an item bought from one of your stores without a receipt?
- How can I delete my account?
- As a Love Your Body™ Club member, how many points will I earn and how much is each point worth?
- Can I place my order over the phone?
- How do I make changes to my order?
- Why is my promotional code not working?