We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- What are the benefits of your Aloe range?
- Where do I find my Gift Card or E-Gift Card PIN number?
- What is the difference between a body mist, eau de toilette and eau de parfum?
- How do I find out about internships/work placements at The Body Shop?
- Where do I add a promotional code?
- Can I return an item I purchased instore?
- Can I come in for a free makeover and skin consultation?
- What skin type is the Tea Tree range suited to?
- How can I change my details?
- How do I redeem my Love Your Body club voucher online?