Customer Care
LATEST NEWS
We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- Where is my nearest store?
- What is an essence lotion?
- Do you have a live chat service?
- What is a The Body Shop At Home™ party?
- What payment types do you take?
- How can I make a Media Enquiry?
- How can I link my Love Your Body™ Club card with my online account?
- Why should I use a toner?
- How does The Body Shop At Home™ work?
- Do you sell shampoo and conditioner?