Customer Care
LATEST NEWS
Stores
Our stores in England & Wales will reopen on Monday 12th April.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- What's the difference between cologne, eau de parfum and perfume?
- How do I join The Body Shop At Home™ as a Consultant
- What is your online returns policy?
- Do you offer emergency service or NHS discount?
- What are your delivery charges?
- How can I track my delivery/order?
- Are any of your products suitable for use on stretch marks?
- Do your products contain parabens?
- How do I redeem my £5 birthday Love Your Body™ Club Reward?
- Do you offer student discount?