Customer Care
LATEST NEWS
Delivery
Weather Disruption
Severe snow is causing delays to the locations below. Deliveries can take up to an additional 48 hours when you have received your tracking information.
ABERFELDY
ALSTON
AUCHTERARDER
BARNOLDSWICK
BATLEY
BEDALE
BEDALE/NORTHALLERTON
BIGGAR
BINGLEY
BISHOP AUCKLAND
BRADFORD
BRAMPTON
BRIGHOUSE
BURNLEY
CATTERICK GARRISON
CLECKHEATON
CLITHEROE
COLNE
CRIEFF
CROOK
DERBY
DUMBARTON
DUNBLANE
EARLSTON
ELLAND
ELLAND/HALIFAX/SOWERBY BRIDGE
FALKIRK
GALASHIELS
GLASGOW
GRANTHAM
HALIFAX
HAMILTON
HARROGATE
HAWICK
HAWICK/NEWCASTLETON
HEBDEN BRIDGE
HEXHAM
HEYWOOD
HOLMFIRTH
HUDDERSFIELD
ILKLEY
INNERLEITHEN
JEDBURGH
JOHNSTONE
KEIGHLEY
KELSO
KNARESBOROUGH
LANARK
LAUDER
LEEDS
LEYBURN
LINCOLN
LITTLEBOROUGH
LIVERSEDGE
MELROSE
MOTHERWELL
NELSON
NEWARK
NEWARK/SOUTHWELL
NORTHALLERTON
NOTTINGHAM
OAKHAM
OTLEY
PAISLEY
PEEBLES
PENRITH
PERTH
PITLOCHRY
PUDSEY
RICHMOND
RIPON
ROCHDALE
SELKIRK
SETTLE
SHEFFIELD
SHIPLEY
SHOTTS
SKIPTON
SLEAFORD
SOUTHWELL
SOWERBY BRIDGE
SPENNYMOOR
STIRLING
TADCASTER
THIRSK
THIRSK/YORK
WAKEFIELD
WALKERBURN
WETHERBY
WORKSOP
YORK
Stores
All stores in England, Wales, Scotland, Northern Ireland & the Republic of Ireland are now closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- I have opted to find to collect my item in store, how do I find out the times the store is open?
- I was overcharged, the voucher doesn’t seem to be applied. Should I cancel my order?
- How long do I have to return an item?
- Do you offer Money Back Guarantee?
- Do you offer a gift wrap service?
- Can I use gift cards online?
- How can I set up an account online?
- Do you ship/deliver abroad?
- I am fundraising for a charity, can you help?
- I’ve got a Gift Card or E-Gift Card to spend, how does it work and what can I buy?