We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- How long do I have to return an item?
- I am fundraising for a charity, can you help?
- What information do I need to return an item to a The Body Shop® store?
- Do you deliver to my country?
- What are the benefits of your Aloe range?
- I lost my Love Your Body™ Club card, how do I get a new one?
- Why are your Outlet Stores and some station stores not available as Collect in Store destinations?
- What are the benefits of the Tea Tree range?
- What is a CC cream?
- Does The Body Shop accept 3rd party Gift Cards?