Search frequently asked questions
Where can I find my order history?
To find a history of all the orders that you've placed, or the status of a current order, log in to your account. Click on ORDERS and you will then be given a summary of your latest orders, including the status. Some of your orders may not be listed - find out about missing orders.
PLEASE NOTE: If you do not have an account and checked out out as a guest, you will need to wait for your dispatch email to track your order.
When you place an order you will get a confirmation email first, and then you will get a dispatch email when the item has been dispatched and on it's way to you. There is a "tracking reference" link on the dispatch email which you can use to track your order on the courier's tracking site.