Customer Care

Search frequently asked questions

Most popular questions - Your Account

• Where can I find my order history?
• How can I change my details?
• How can I delete my account?
• I don’t want to receive emails anymore, how do I unsubscribe?
• Why can't I see all of my previous orders when I login?
• How can I set up an account online?
• I forgot my password, what can I do?
• Why do I need a The Body Shop® account?
• How often will you email me?
• How can I change my password?