Search frequently asked questions
What is your online returns policy?
We accept returns in most of our UK & Republic of Ireland stores. For orders placed online, you can also return this by post using the information provided in the returns form inside your parcel.
We are currently offering a 60 day no quibble return if the product is unsuitable for a full refund. After this we can offer an exchange or gift card.
It can take up to 7 working days for returned items to reach us, returns items are processed at head office within two working days of receipt. You should keep their proof of postage as if the items do not arrive we are unable to refund them without this.