Customer Care

Search frequently asked questions

Most popular questions - Products and Services

• My Advent Calendar order has gone missing or has been damaged, will I get a replacement?
• Which of your products include Edelweiss?
• Do I have to use the facial brush to apply the masks?
• Do you sell an spf50 cream?
• What is different about your Fresh Nude Foundation?
• Who do I contact to make a bulk purchase of Gift Cards or E-Gift Cards?
• Where does Green Tea™ come from?
• When are the Customer Service team available?
• Why should I use a night regime?
• Can I exchange my Gift Card or E-Gift Card for cash?