Customer Care

Search frequently asked questions

Most popular questions - Products and Services

• If I buy a Gift Card or E-Gift Card online, will the purchase appear in my online order history?
• Which skin type are the Oils of Life™ products best suited to?
• I’ve got a Gift Card or E-Gift Card to spend, how does it work and what can I buy?
• Does the Gift Card or E-Gift Card expire?
• How does the British Rose body range smell?
• Where do I find my Gift Card or E-Gift Card PIN number?
• Which of your products are vegan?
• Do you provide an allergy detection service?
• Do you sell edible soap?
• What is the difference between hydration and moisturisation for your skin?