Customer Care

Search frequently asked questions

Most popular questions - Gift Cards

• Where can I purchase a The Body Shop Gift Card or E-Gift Card?
• Where do I find my Gift Card or E-Gift Card PIN number?
• Does The Body Shop accept 3rd party Gift Cards?
• If I buy a Gift Card or E-Gift Card online, will the purchase appear in my online order history?
• Does the Gift Card or E-Gift Card expire?
• I’ve got a Gift Card or E-Gift Card to spend, how does it work and what can I buy?
• How can I check my Gift Card or E-Gift Card balance?
• What happens when all the Gift Card value is used? Should I throw the Gift Card away?
• Am I restricted to using my Gift Card only at the store of purchase?
• What happens if my Gift Card or E-Gift Card is lost or stolen?