Customer Care

Search frequently asked questions

Most popular questions - Products and Services

• Do The Body Shop products have a best before/expiry date?
• What's the difference between cologne, eau de parfum and perfume?
• Are The Body Shop products suitable for use while pregnant?
• Do your products contain parabens?
• Are any of your products suitable for use on stretch marks?
• Is the Amazonian Saviour™ balm suitable to use on tattoos?
• I'm in my 30's, which skincare products should I be using?
• Where do I find my Gift Card or E-Gift Card PIN number?
• What is the difference between a body mist, eau de toilette and eau de parfum?
• Do The Body Shop® products have a shelf life?