Customer Care

Search frequently asked questions

Most popular questions - Products and Services

• Do The Body Shop products have a best before/expiry date?
• What's the difference between cologne, eau de parfum and perfume?
• Are The Body Shop products suitable for use while pregnant?
• What is the difference between a body mist, eau de toilette and eau de parfum?
• Can I bring my empty bottles back to store to recycle?
• Do your products contain parabens?
• Are any of your products suitable for use on stretch marks?
• What is an essence lotion?
• I'm in my 30's, which skincare products should I be using?
• What products should I use for my skin type?