Customer Care

Search frequently asked questions

Most popular questions - Ordering

• How can I amend my delivery address when checking out via PayPal?
• What is a "Gift with Purchase"?
• How do I know my promotion code has been applied to my order?
• Can I check my gift card balance online?
• Why was my order payment rejected?
• How will you confirm my order?
• Can I change my payment details once my order has been submitted?
• I forgot an item / I would like to alter my Collect in Store order - can I change my order after submitting it?
• Can you cancel my Collect in Store order?
• Why can I not pay for my Collect in Store order using Pay Pal Express?