Search frequently asked questions
Most popular questions - Ordering
- Does your process include VAT?
- Can I place my order over the phone?
- Can I use gift cards online?
- Do you accept PayPal on your app?
- I am ordering an item as a gift, will it come in discreet packaging?
- How do I know my promotion code has been applied to my order?
- Can I change my payment details once my order has been submitted?
- What is a "Gift with Purchase"?
- Can I amend a gift message?
- Can you cancel my Collect in Store order?