Search frequently asked questions
Most popular questions - Ordering
- Can I check my gift card balance online?
- Why was my order payment rejected?
- How do I know my promotion code has been applied to my order?
- How will you confirm my order?
- Can I use PayPal?
- How can I amend my delivery address when checking out via PayPal?
- Where can I find information on product prices?
- I forgot an item / I would like to alter my Collect in Store order - can I change my order after submitting it?
- I have changed my mind and I no longer want to collect my order from the store I selected, can I re-route it and have it delivered to another store or another delivery address?
- Can I change my payment details once my order has been submitted?