Search frequently asked questions
Most popular questions - Ordering
- I am ordering an item as a gift, will it come in discreet packaging?
- I was overcharged, the voucher doesn’t seem to be applied. Should I cancel my order?
- Can I check if a store has a product in stock?
- What if an item is out of stock?
- Where can I find information on product prices?
- Can I use gift cards online?
- Can I change my order online after I have put it through, to order a different size?
- Have I been charged for my order more than once?
- How do I know if my order was completed successfully?
- Do you offer a gift wrap service?