Customer Care

Search frequently asked questions

Most popular questions - Ordering

• Can I check if a store has a product in stock?
• Have I been charged for my order more than once?
• What if an item is out of stock?
• Can I place my order over the phone?
• How will you confirm my order?
• How do I know my promotion code has been applied to my order?
• What is a "Gift with Purchase"?
• I am ordering an item as a gift, will it come in discreet packaging?
• Why was my order payment rejected?
• Can I use gift cards online?