Search frequently asked questions
Most popular questions - Order Queries
- Can I cancel my order?
- Why haven't I received an email to confirm my order?
- How do I make changes to my order?
- I am ordering an item as a gift, will it come in discreet packaging?
- Can I place my order over the phone?
- Have I been charged for my order more than once?
- How do I know if my order was completed successfully?
- Can I change my order online after I have put it through, to order a different size?
- What if an item is out of stock?
- Can I check if a store has a product in stock?