Customer Care

Search frequently asked questions

How can I access my Love Your Body™ Club points balance?

There are a few ways to view your points balance:

1) In store staff can check your points balance at the till

2) Points are printed on your till receipt (Please note, during any double points event, standard points will be shown on your receipt and the additional points will appear on your account within 48 hours.)

3) You can look up your balance on your Love Your Body™ Club members' account page.  Log into your online account using your email address and password.  Your account homepage will show you an overview of your points balance and the vouchers you have to spend.
Should you want to see more information, head to the points and rewards tab within your My Account section.

Did you know you can also donate any of your £5 rewards to a selection of charities here? Click on the donate button and the options will appear in a pop up.

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