Search frequently asked questions

How can I link my Love Your Body™ Club card with my online account?

As long as you register your card and your online LYBC account with the same email address they will both automatically link - couldn't be easier!

You can also access your LYBC account via The Body Shop app.

Any issues don't hesitate to contact our customer services team between the following hours:

Customer Service Opening Hours for chat online
Monday - Friday: 8am - 10pm
Saturday: 9am - 10pm


Just click on the LIVE CHAT button.


M live chat



If you can't see a chat icon this is because you have tried to use our chat service out of hours.  Don't worry though, just use our contact us page instead.

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