Search frequently asked questions
Most popular questions - Delivery
- Do you offer Click and Collect or Collect +?
- Where is my order?
- How can I track my delivery/order?
- What are your delivery charges?
- I do not have an account, how can I track my order/delivery?
- How long will it take for my products to be delivered?
- How can I get an update on my order?
- I want to collect in store but some of the items aren't available from my local store, how can I order them?
- If I use your Collect in Store service, how long will it take to process my order so its ready to collect?
- Why are your Outlet Stores and some station stores not available as Collect in Store destinations?