Search frequently asked questions
How long will it take for my products to be delivered?
Depending on what delivery service you have chosen will depend on how long it will take for your products to be delivered. Some of our delivery services are currently unavailable – please see below for more information.
The health, safety and wellbeing of our colleagues is our utmost priority and we have put in place measures, including a social distancing plan to protect individuals working in our distribution centres, which may slow processing.
Super Saver Delivery £3.00
Estimated at 3-5 working days from order date*.
Standard Delivery £3.49
Estimated at 2-3 working days from order date*.
Express Delivery £4.49
Estimated delivery the next working day when ordered before 11am*.
Saturday Delivery £7.25
Order by 2pm Thursday and we will deliver on the forthcoming Saturday**.
Please note: We're currently offering a reduced click and collect service. To see the list of stores participating head to our store finder.
Collect in Store
Collect In Store FREE
Collect in Store orders will be ready for collection two hours after the order is placed unless the order is placed less than two hours before your chosen store closes, in which case it will be ready two hours after the store opens the next day.*
Call & Collect
Call & Collect FREE
Call & Collect orders will be ready for collection one hour after the order is placed unless the order is placed less than one hours before your chosen store closes, in which case it will be ready one hour after the store opens the next day.*
Collection Points - currently unavailable
Standard Collection Points £3.00 - currenty unavailable
Express Collection Points £4.49 - currenty unavailable
If you are looking for an update on your order, you can find your tracking numbers in the dispatch email. You can also see how your order is progressing by going to my account after logging in and reviewing your order history.
*Terms and conditions apply, see our full delivery T&Cs.