Customer Care

Search frequently asked questions

If I use Collect in store what time can I collect my order from?

Orders should be able to be collected in store two hours after the order is placed. If the order is placed less than two hours before the store closes, it should be ready to collect two hours after the store opens the following day. Call & Collect orders should be ready to be collected one hour after they are placed. A confirmation email will be sent to confirm your order is ready to collect, please do not attempt to collect your order before you have received this email. Please check the store opening days and hours before attempting collection.

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