Search frequently asked questions

How can I change my delivery address?

BEFORE ORDER HAS BEEN PLACED

When you are on the checkout page and wanting to change your delivery address to the one previously saved, simply click the "Edit Address" button located in the centre of the page.

Edit delivery address

AFTER ORDER HAS BEEN PLACED

Once an order has been placed, providing it has not been picked ready for dispatch you can contact us to see if we can change the address for you.

If your order has already been placed you've got to be quick though, as our warehouse gets packing pretty quick to make sure your order arrives with you as fast as possible. It's best in this situation to call us on 0800 092 90 90 rather than e-mail. We can't guarantee that we can change the delivery address (but we'll do our best!) so please take extra care when selecting your delivery address.

Was this answer helpful to you?