Search frequently asked questions

Message from Linda Campbell, Managing Director on Covid-19 COVID-19 – HELPING US ALL TO STAY SAFE

The health, safety and wellbeing of our customers and team members is our utmost priority and we’ve sadly decided to temporarily close our stores until further notice to help prevent the spread of Coronavirus (COVID-19) and protect the communities in which we live and work. Our hearts and thoughts go out to the people who have been affected and we appreciate the healthcare workers and those on the front line working to contain this virus and keep us safe.

Our stores will begin to close from Friday 20th March at 3pm with the last stores closing on Saturday 21st March at 3pm. Many of you know our teams in your local The Body Shop store and undoubtedly will be concerned on their behalf. We will be in regular contact with them during this period and all current employees will be on full pay until 4th April. We will be monitoring and reviewing the situation closely.

We realise shopping may not be your top priority in these unfamiliar times, but if you do need to replenish your favourite product or want to send a gift direct to a loved one you can still shop with us online www.thebodyshop.com, or with your local The Body Shop At Home consultant.

Whilst our stores are closed we will continue to find ways of supporting and helping to take care of our local communities including enabling teams to drop off care packages to local hospitals for NHS workers who work tirelessly to protect us.

We will also try to entertain and keep you up to date with news on our social channels so if you want to hang out you’ll find us on Twitter/ Facebook: @thebodyshopUK and IG: thebodyshop

The situation is constantly evolving so our plans may change and if they do, we’ll let you know.

Please stay well and look after one another, and we look forward to welcoming you in store again very soon.

Kindest regards,
Linda Campbell, Managing Director UK & Ireland

Was this answer helpful to you?