Customer Care
LATEST NEWS
We're reopened all of our stores.
All of our stores have now reopened, except for Edinburgh and Stansted Airports.
Delivery boxes
We've committed to ensuring all our boxes are reversible and reusable. Unfortunately, at this time the reversible design is not available in our largest box format. We're working hard to resolve this.
Search frequently asked questions
Most popular questions - All Areas
- In which order should I use the Oils of Life™ products?
- What happens to my delivery if no one is available/home to receive it?
- Why are your Outlet Stores and some station stores not available as Collect in Store destinations?
- Can I pay online using a gift voucher?
- What is hemp?
- As a Love Your Body™ Club member, how many points will I earn and how much is each point worth?
- Can you tell me about your online security policy?
- Do you offer Money Back Guarantee?
- How can I tell if a product has been discontinued?
- I am fundraising for a charity, can you help?