Where's my parcel?
Over the next couple of days some orders may be shipped out a little later than usual. We are really sorry for any inconvenience, and we are working through getting your orders out as a matter priority.
Search frequently asked questions
Most popular questions - All Areas
- What payment types do you take?
- Where can I purchase a The Body Shop Gift Card or E-Gift Card?
- How do I donate my Love Your Body™ Club Rewards?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- How do you make sure your ingredients have not been tested on animals?
- Can I use my Love Your Body™ Club card in conjunction with our promotions/offers?
- Why has a product been discontinued?
- Can I check if a store has a product in stock?
- Where do I add a promotional code?
- Can I get next day delivery?