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Most popular questions - All Areas
- Why do you charge 5p for a paper bag?
- Who can use Green Tea™ products?
- Can I check my gift card balance online?
- How do I know if my order was completed successfully?
- I want to pick up my order from my local collection point, how do I do this?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- How can I get an update on my order?
- Do you have an App?
- Do you sell shampoo and conditioner?
- Can I request a free sample before buying one of your expert facial masks?