We're reopened all of our stores.
All of our stores have now reopened, except for Edinburgh and Stansted Airports.
We've committed to ensuring all our boxes are reversible and reusable. Unfortunately, at this time the reversible design is not available in our largest box format. We're working hard to resolve this.
Search frequently asked questions
Most popular questions - All Areas
- How can I change my details?
- What are the benefits of your Aloe range?
- What causes my skin to have sleep marks?
- Can I use my Love Your Body™ Club card on The Body Shop Website?
- How can I delete my account?
- Can I return an item bought from one of your stores without a receipt?
- I'd like to feedback some praise, how can I do that?
- Are your products vegetarian?
- Which skin type are the Oils of Life™ products best suited to?
- Why is my promotional code not working?