We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- As a Love Your Body™ Club member, how many points will I earn and how much is each point worth?
- Why is my promotional code not working?
- How do I make changes to my order?
- Are your products vegetarian?
- Do you offer Money Back Guarantee?
- Where can I find my order history?
- I signed up to Love Your Body™ Club online, how do I earn points in store?
- What is the difference between hydration and moisturisation for your skin?
- Why haven't I received an email to confirm my order?
- How can I return an item I bought at a The Body Shop At Home™ party?