Customer Care
LATEST NEWS
We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- I signed up to Love Your Body™ Club in store. How do I activate my account online?
- In which order should I use the Oils of Life™ products?
- Can I request a free sample before buying one of your expert facial masks?
- What are the benefits of the Hemp range?
- If I use your Collect in Store service, how long will it take to process my order so its ready to collect?
- I'm in my 30's, which skincare products should I be using?
- Which skin type are the Oils of Life™ products best suited to?
- Can you tell me about your online security policy?
- What happens to my delivery if no one is available/home to receive it?
- Can I return an item bought from one of your stores without a receipt?