Our delivery times are longer than normal and are currently taking up to 2 weeks from the date you placed your order. Rest assured, we're doing everything we can to get your favourite products to you.
We thank you for your patience and understanding, and we're sorry for any inconvenience this may cause.
Heavy snow is impacting our deliveries in the north of England and in Scotland today. Wherever possible a delivery attempt will be made.
All stores in England, Wales, Scotland, Northern Ireland & the Republic of Ireland are now closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- What happens to my delivery if no one is available/home to receive it?
- What skin type is the Tea Tree range suited to?
- What is the difference between a body mist, eau de toilette and eau de parfum?
- As a Love Your Body™ Club member, how many points will I earn and how much is each point worth?
- Why haven't I received an email to confirm my order?
- What causes my skin to have sleep marks?
- Where do I add a promotional code?
- Is the Amazonian Saviour™ balm suitable to use on tattoos?
- Where can I find my order history?
- How do I make changes to my order?