Search frequently asked questions
Most popular questions - All Areas
- How do I find out about internships/work placements at The Body Shop?
- Do you offer Money Back Guarantee?
- I want to collect in store but some of the items aren't available from my local store, how can I order them?
- How do I make changes to my order?
- Why do you charge 5p for a paper bag?
- Where do I add a promotional code?
- Do you deliver to my country?
- Where is Love Your Body™ Club on The Body Shop™ app?
- If I use your Collect in Store service, how long will it take to process my order so its ready to collect?
- Do you take charity requests?