LATEST NEWS
Delivery
Due to current circumstances deliveries are taking up to 10 days. The health, safety and wellbeing of our colleagues is our utmost priority and we have put in place measures, including a social distancing plan to protect individuals working in our distribution centres, which may slow processing.
COVID-19 – Helping us all to stay safe
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. Read the full message from Linda Campbell, Managing Director on Covid-19.
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. Read the full message from Linda Campbell, Managing Director on Covid-19.
Search frequently asked questions
Most popular questions - All Areas
- Does The Body Shop use sustainable palm oil?
- Do you offer Click and Collect or Collect +?
- How can I access my Love Your Body™ Club points balance?
- I've opened my product, can I still return it and get a refund?
- How do I earn Love Your Body™ Club points online if I join in store?
- Where do you deliver?
- Can I come in for a free makeover and skin consultation?
- Can I get next day delivery?
- What causes my skin to have sleep marks?
- Do you offer Money Back Guarantee?