We're reopening some of our stores.
Our stores in England and Wales have now reopened, except for Edinburgh and Stanstead Airports.
Scotland, Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- How do I find out about internships/work placements at The Body Shop?
- Where do I add a promotional code?
- Can I return an item I purchased instore?
- Where do I find my Gift Card or E-Gift Card PIN number?
- Can I come in for a free makeover and skin consultation?
- How can I change my details?
- How do I redeem my Love Your Body club voucher online?
- Why should I use a toner?
- Why has a product been discontinued?
- Do your perfumes have an expiration date?