We're reopened all of our stores.
All of our stores have now reopened, except for Edinburgh and Stansted Airports.
We've committed to ensuring all our boxes are reversible and reusable. Unfortunately, at this time the reversible design is not available in our largest box format. We're working hard to resolve this.
Search frequently asked questions
Most popular questions - All Areas
- I signed up to Love Your Body™ Club in store. How do I activate my account online?
- I want to collect in store but some of the items aren't available from my local store, how can I order them?
- Why has a product been discontinued?
- Looking to host a The Body Shop At Home™ party?
- What products should I use for my skin type?
- Do your perfumes have an expiration date?
- What are the benefits of your Seaweed range?
- Where do I add a promotional code?
- How do I find out about internships/work placements at The Body Shop?
- Can I cancel my order?