Search frequently asked questions
Most popular questions - All Areas
- How can I access my Love Your Body™ Club points balance?
- Where can I purchase a The Body Shop Gift Card or E-Gift Card?
- Where can I find my order history?
- Can I change my order online after I have put it through, to order a different size?
- I want to collect in store but some of the items aren't available from my local store, how can I order them?
- Looking to host a The Body Shop At Home™ party?
- What is an essence lotion?
- Why haven't I received an email to confirm my order?
- What is the difference between a body splash, body spray, eau de toilette and eau de parfum?
- How can I make a Media Enquiry?