We're reopened all of our stores.
All of our stores have now reopened, except for Edinburgh and Stansted Airports.
We've committed to ensuring all our boxes are reversible and reusable. Unfortunately, at this time the reversible design is not available in our largest box format. We're working hard to resolve this.
Search frequently asked questions
Most popular questions - All Areas
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- I've opened my product, can I still return it and get a refund?
- How long will it take for my products to be delivered?
- Why should I use a toner?
- Do you have a live chat service?
- How can I get an update on my order?
- Can I try a sample of your product before I buy?
- Where can I purchase a The Body Shop Gift Card or E-Gift Card?
- Do you sell sun cream or after sun?
- Can I come in for a free makeover and skin consultation?