Search frequently asked questions
Most popular questions - All Areas
- Can I return an item I purchased instore?
- Do you offer Click and Collect or Collect +?
- I do not have an account, how can I track my order/delivery?
- Are any of your products suitable for use on stretch marks?
- How much can I earn as a The Body Shop At Home™ Consultant?
- I lost my Love Your Body™ Club card, how do I get a new one?
- I need to make a complaint, how do I go about this?
- How do I join The Body Shop At Home™ as a Consultant
- How do I find out about internships/work placements at The Body Shop?
- How long will it take for my products to be delivered?