Search frequently asked questions
Most popular questions - All Areas
- Do your products contain parabens?
- Do you have any job vacancies at The Body Shop®?
- How can I access my Love Your Body™ Club points balance?
- How do I exchange/return a product that I have bought online?
- How long will it take for my products to be delivered?
- What is The Body Shop At Home™?
- Can I try a sample of your product before I buy?
- I need to make a complaint, how do I go about this?
- I've opened my product, can I still return it and get a refund?
- Can I change my order online after I have put it through, to order a different size?