We’re working really hard to get though all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. We realise shopping may not be your top priority in these unfamiliar times, but if you do need to replenish your favourite product or want to send a gift direct to a loved one you can still shop with us online or with your local The Body Shop At Home consultant.
Read the full message from Linda Campbell, Managing Director on Covid-19.
Search frequently asked questions
Most popular questions - All Areas
- Who do I contact to make a bulk purchase of Gift Cards or E-Gift Cards?
- What is Edelwiess?
- Where did you source your Spa of the World™ ingredients?
- What are the benefits of the Oils of Life™ sleeping cream?
- Do you sell gift cards?
- I have a query regarding my Gift Card or E-Gift Card, who should I contact?
- Will the Drops of Youth™ Sleeping Mask stain my pillow?
- Can anyone use my Gift Card or E-Gift Card?
- Which of your products include Edelweiss?