We’re working really hard to get though all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. We realise shopping may not be your top priority in these unfamiliar times, but if you do need to replenish your favourite product or want to send a gift direct to a loved one you can still shop with us online or with your local The Body Shop At Home consultant.
Read the full message from Linda Campbell, Managing Director on Covid-19.
Search frequently asked questions
Most popular questions - All Areas
- When should I use a toner?
- How can I update my subscriptions?
- How should I apply the Vitamin E™ Moisture-Protect Emulsion SPF 30, PA+++?
- Once I have placed my order via Standard Collection Point, how long will it take to arrive?
- Do you sell edible soap?
- Do you deliver to BFPO addresses?
- What are the benefits of the Oils of Life™ range?
- How is the Drops of Youth™ Bouncy Sleeping Mask better than a night cream?
- Does the Honey Bronze™ Tinted Leg Mist smell of fake tan?
- Are the new expert facial masks edible?