Customer Care Hours
We’re working really hard to get though all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
We’re reopening some of our stores.
We are getting ready to re-open some of our stores on Monday 15th June. Our teams are busy behind the scenes to ensure we provide you with a safe shopping experience; Hygiene, social distancing and protection for you and our colleagues will continue to be our focus, as well as offering a personal and friendly environment to enjoy. We’ll share more on what to expect in the next few days and look forward to seeing you very soon. Over the next couple of days some orders may be shipped out a little later than usual. We are really sorry for any inconvenience and are working hard to get your order to you as quickly as possible.
Search frequently asked questions
Most popular questions - All Areas
- Do you sell gift cards?
- What is a Bio-Bridge?
- How do I apply the Amazonian Saviour™ balm?
- What's the difference between a gel and felt eyeliner?
- I’ve been referred by a friend by word of mouth and they said I need to mention their name so I can claim my reward. Where do I do this?
- How is Drops of Youth™ Bouncy Sleeping Mask different to Drops of Youth™ Concentrate?
- What are the benefits of the Oils of Life™ range?
- Are Green Tea™ products suitable for sensitive skin?
- Can I check my gift card balance online?
- What should I use the white eyeliner for?