We’re working really hard to get though all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. We realise shopping may not be your top priority in these unfamiliar times, but if you do need to replenish your favourite product or want to send a gift direct to a loved one you can still shop with us online or with your local The Body Shop At Home consultant.
Read the full message from Linda Campbell, Managing Director on Covid-19.
Search frequently asked questions
Most popular questions - All Areas
- How do I know my promotion code has been applied to my order?
- What is the Vitamin E™ Moisture-Protect Emulsion SPF 30, PA+++ good for?
- What are the benefits of the Drops of Light™ skincare range?
- If I use Collect in store what time can I collect my order from?
- Where can I find information on product prices?
- What is a "Gift with Purchase"?
- Where can I use my Love Your Body™ Club membership?
- How do I apply the Honey Bronze™ Tinted Leg Mist?
- I searched for a product online and it's not showing up?
- How do I apply the Amazonian Saviour™ balm?