Search frequently asked questions
Most popular questions - All Areas
- Do you have a catalogue I can order?
- I do not have an account, how can I track my order/delivery?
- What's the difference between cologne, eau de parfum and perfume?
- How can I link my Love Your Body™ Club card with my online account?
- How can I email you?
- Can I return an item I purchased instore?
- Are The Body Shop products suitable for use while pregnant?
- I signed up to Love Your Body™ Club in store. How do I activate my account online?
- Do you offer Click and Collect or Collect +?
- Do your products contain parabens?