Where's my parcel?
Over the next couple of days some orders may be shipped out a little later than usual. We are really sorry for any inconvenience, and we are working through getting your orders out as a matter priority.
Search frequently asked questions
Most popular questions - All Areas
- If I nominate someone else to collect my parcel when I make my purchase online what documentation do they need to bring with them?
- Is the Amazonian Saviour™ balm suitable to use on tattoos?
- How can I change my delivery address?
- How do I use the Lightening and Darkening Shade Adjusting Drops?
- How can I amend my delivery address when checking out via PayPal?
- What will happen if I cannot collect my order within the 7 days and how long will a refund take to process?
- Do you ship/deliver abroad?
- How can I set up an account online?
- Why isn’t the honey face mask vegan?
- How do I know if my order was completed successfully?