Customer Care Hours
We’re working really hard to get though all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
Our stores are open.
We have opened our UK stores. Our teams have been busy behind the scenes to ensure we provide you with a safe shopping experience; Hygiene, social distancing and protection for you and our colleagues will continue to be our focus, as well as offering a personal and friendly environment to enjoy.
Search frequently asked questions
Most popular questions - All Areas
- How long do I have to return an item?
- What information do you collect from cookies?
- In which order should I use the Oils of Life™ products?
- Why was my order payment rejected?
- How do I know which mask will work for my skin type?
- Do you sell edible soap?
- How do you make sure your ingredients have not been tested on animals?
- How come all of the expert facial masks aren't vegan?
- I’ve been referred by a friend. How do I get my reward?
- What is Love Your Body™ Club?