Where's my parcel?
Over the next couple of days some orders may be shipped out a little later than usual. We are really sorry for any inconvenience, and we are working through getting your orders out as a matter priority.
Search frequently asked questions
Most popular questions - All Areas
- Do you sell edible soap?
- Do you sell personalised body butters?
- Can I use two promotional codes together?
- Why are your Outlet Stores and some station stores not available as Collect in Store destinations?
- How can I get an update on my order?
- A store I normally shop at is not showing on the Collect in Store list, why is this?
- How do I know which mask will work for my skin type?
- How long will it take to get a refund?
- What ingredients are in the Amazonian Saviour™ balm?
- I paid using PayPal online, can I return my order to store?