Our delivery times are longer than normal and are currently taking up to 2 weeks from the date you placed your order. Rest assured, we're doing everything we can to get your favourite products to you.
We thank you for your patience and understanding, and we're sorry for any inconvenience this may cause.
All stores in England, Wales, Scotland, Northern Ireland & the Republic of Ireland are now closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- Can I use my Love Your Body™ Club card in conjunction with our promotions/offers?
- Can I check if a store has a product in stock?
- Which of your products are vegan?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- Do you provide an allergy detection service?
- Can I amend a gift message?
- What is the difference between hydration and moisturisation for your skin?
- Are you discontinuing face wipes?
- How do I get my Love Your Body™ Club points?
- How can I tell if a product has been discontinued?