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Most popular questions - All Areas
- I have changed my mind and I no longer want to collect my order from the store I selected, can I re-route it and have it delivered to another store or another delivery address?
- What skin type is the Tea Tree range suited to?
- When will my Love Your Body™ Club points expire?
- What information do I need to return an item to a The Body Shop® store?
- How can I return an item I bought at a The Body Shop At Home™ party?
- How can I get an update on my order?
- Do you have a live chat service?
- If I nominate someone else to collect my parcel when I make my purchase online what documentation do they need to bring with them?
- How do I know if my order was completed successfully?
- Why is my promotional code not working?