Customer Care
LATEST NEWS
Delivery:
Our delivery times are longer than normal and are currently taking up to 2 weeks from the date you placed your order. Rest assured, we're doing everything we can to get your favourite products to you.
We thank you for your patience and understanding, and we're sorry for any inconvenience this may cause.
Weather Disruption:
Heavy snow is impacting our deliveries in the north of England and in Scotland today. Wherever possible a delivery attempt will be made.
Stores
All stores in England, Wales, Scotland, Northern Ireland & the Republic of Ireland are now closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- Do you offer Money Back Guarantee?
- Do you ship/deliver abroad?
- What is a "Gift with Purchase"?
- What products do you sell for men?
- How do I know if my order was completed successfully?
- Does the Gift Card or E-Gift Card expire?
- How long do I have to return an item?
- I am fundraising for a charity, can you help?
- How can I set up an account online?
- Can I use two promotional codes together?