Customer Care Hours
We’re working really hard to get though all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
Our stores are reopening.
We have opened most of our UK stores. Our teams have been busy behind the scenes to ensure we provide you with a safe shopping experience; Hygiene, social distancing and protection for you and our colleagues will continue to be our focus, as well as offering a personal and friendly environment to enjoy.
Search frequently asked questions
Most popular questions - All Areas
- How do I get my Love Your Body™ Club points?
- Which of your products are vegan?
- What is the difference between Drops of Youth™ Wonderblur and All In One™ Instablur™?
- Do your perfumes have an expiration date?
- I am fundraising for a charity, can you help?
- Do you ship/deliver abroad?
- What are the benefits of the Drops of Light™ skincare range?
- If I buy a Gift Card or E-Gift Card online, will the purchase appear in my online order history?
- I am ordering an item as a gift, will it come in discreet packaging?
- Is the Amazonian Saviour™ balm suitable to use on tattoos?