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Most popular questions - All Areas
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- What information do I need to return an item to a The Body Shop® store?
- How long will it take to get a refund?
- How can I change my delivery address?
- I paid using PayPal online, can I return my order to store?
- When will my Love Your Body™ Club points expire?
- A store I normally shop at is not showing on the Collect in Store list, why is this?
- Can I get next day delivery?
- Can I use my Love Your Body™ Club card on The Body Shop Website?
- Why is my promotional code not working?