LATEST NEWS
Customer Care Hours
We’re working really hard to get though all of your queries. At the moment we are responding to emails within 72hrs and our live chat and phone wait times are longer than usual. We’re really sorry for any inconvenience!
COVID-19 – Helping us all to stay safe
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores across the UK from Friday 20th March. We realise shopping may not be your top priority in these unfamiliar times, but if you do need to replenish your favourite product or want to send a gift direct to a loved one you can still shop with us online or with your local The Body Shop At Home consultant.
Read the full message from Linda Campbell, Managing Director on Covid-19.
Search frequently asked questions
Most popular questions - All Areas
- Where is my order?
- Do you have any job vacancies at The Body Shop®?
- How do I redeem my £5 birthday Love Your Body™ Club Reward?
- How can I track my delivery/order?
- Do you have a catalogue I can order?
- Where is my nearest store?
- What is The Body Shop At Home™?
- Do The Body Shop products have a best before/expiry date?
- How do I redeem my Love Your Body club voucher online?
- As a Love Your Body™ Club member, how many points will I earn and how much is each point worth?