Customer Care
LATEST NEWS
We're reopening some of our stores.
Our stores in England, Wales and Scotland have now reopened, except for Edinburgh and Stanstead Airports.
Northern Ireland & the Republic of Ireland remain closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- Do you offer Click and Collect or Collect +?
- Do you have any job vacancies at The Body Shop®?
- What is The Body Shop At Home™?
- Where is my order?
- How much can I earn as a The Body Shop At Home™ Consultant?
- Do you have a catalogue I can order?
- Do The Body Shop products have a best before/expiry date?
- Are The Body Shop products suitable for use while pregnant?
- Do you have a live chat service?
- I need to make a complaint, how do I go about this?