LATEST NEWS
Delivery
Due to current circumstances deliveries are taking up to 10 days. The health, safety and wellbeing of our colleagues is our utmost priority and we have put in place measures, including a social distancing plan to protect individuals working in our distribution centres, which may slow processing.
COVID-19 – Helping us all to stay safe
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. Read the full message from Linda Campbell, Managing Director on Covid-19.
We've taken the next step to protect the safety of our people and communities by temporarily closing retail stores. Read the full message from Linda Campbell, Managing Director on Covid-19.
Search frequently asked questions
Most popular questions - All Areas
- Where is my order?
- How can I track my delivery/order?
- What are your delivery charges?
- What is The Body Shop At Home™?
- I do not have an account, how can I track my order/delivery?
- How can I email you?
- Do you have a catalogue I can order?
- How do I redeem my £5 birthday Love Your Body™ Club Reward?
- Do you have any job vacancies at The Body Shop®?
- Do The Body Shop products have a best before/expiry date?