We have had some delivery challenges but are now back to normal delivery times. Thank you for your patience - if you are still waiting for your order to arrive please look at our delivery information page.
All stores in England, Wales, Scotland, Northern Ireland & the Republic of Ireland are now closed until further notice.
Search frequently asked questions
Most popular questions - All Areas
- What is The Body Shop At Home™?
- Do you offer Click and Collect or Collect +?
- How much can I earn as a The Body Shop At Home™ Consultant?
- Do you have a live chat service?
- Do you have a catalogue I can order?
- Do you have any job vacancies at The Body Shop®?
- I need to make a complaint, how do I go about this?
- Do The Body Shop products have a best before/expiry date?
- Where is my order?
- Are The Body Shop products suitable for use while pregnant?