My daughter was given this via Body Shop at Home and began using it a couple of months ago. It is a lovely soft flannel when wet and gently removes make up or residue from face washes/scrubs etc. We have followed the washing instructions yet have found that the flannel now looks discoloured and spotty - have been advised that we should replace it every few months which seems disappointing. The idea that it is disposable after a few months given the bodyshop ethos around caring for the environment and reducing waste seems to be in contradiction with the bodyshop own aims. We use washable cotton pads from another sustainable supplier and these last for many repeated uses and washes without issue.