The Body Shop Refill Bottles


“Why waste a container when you can refill it? And why buy more of something than you can use? We behaved as my mother did in the Second World War, we reused everything, we refilled everything, and we recycled all we could (...) The foundation of The Body Shop's environmental activism was born out of ideas like these" - Anita Roddick, Body & Soul

Join the refill revolution with our in-store refill stations.

Join the refill revolution with our irresistible in-store refill stations.

About our refill scheme


Let's clean up our act to clean up the planet. And it starts with a refill revolution. In 2019, we relaunched our pioneering product refill scheme in two new concept stores. Now, we’re rolling out refill stations across 400 of our stores globally throughout 2021 and a further 400 in 2022. Check out our store finder below to find your nearest refill store. Pop in, pick up an aluminum bottle and refill, reuse, repeat.1

We want to empower more and more of you to reuse packaging rather than throw it away, so we’re making the most sustainable choice easy, convenient and accessible. By embracing the circular economy, we’re helping you eliminate waste before it hits the bathroom shelf. And together, each of our small acts can make a big difference. Switch to refill and collectively we could save over 27 tons of plastic per year.2 That’s the equivalent weight of 21 MINI Coopers. And refilling isn’t just good for the planet – it’s good for your wallet too, because you get more bang for your buck every time you fill up. So, find your nearest store below and join the refill revolution. There’s no time to waste.


It’s as easy as 1, 2, 3. Here’s how it works.

Step 1


Purchase one of our aluminum bottles at a selected store.

Step 2


Before heading to the register, ask a member of our friendly team to fill it up with your favourite refillable haircare, shower gel or hand wash.

Step 3


Once you’ve used all the lovely stuff in your bottle, give it a good rinse and dry, bring it back and refill it.

What can I refill?


Get squeaky-clean head-to-toe, without the wasteful packaging. We’ve expanded our line-up so you can fill up on haircare, shower gels and handwashes from our best-loved ranges. Product availability varies by store, so pop to your nearest refill store to see which goodies are on offer. You could buff that body with a luscious lather of our Almond Milk & Honey, Shea, Moringa, British Rose, Pink Grapefruit or Strawberry shower gel. Give love to your locks with shampoo and conditioner from our iconic Ginger and Shea ranges. And please palms and pinkies with a refreshing cleanse, courtesy of our hand washes in tingly Tea Tree and nutty Shea.


Shower Gel or Hand Wash Bottle & Refill


Shower Gel or Hand Wash Refill only


Haircare Bottle & Refill


Haircare Refill only


How do I clean my bottle?


Ready to refill, reuse, repeat? Once you’ve used up all the lovely stuff in your aluminium bottle, give it a good rinse and dry before you pop in store for your refill. Here’s how to keep it spick and span:

  1. At home, fill your bottle halfway with lukewarm water. Screw on the pump and shake vigorously. Tip out the water and repeat this step until it’s free of soap.
  2. Once all the soap has gone, fill the bottle again, halfway with lukewarm water. Screw on the pump and pump out the water until it’s empty. Repeat this step until the water runs clear.
  3. Use cold, boiled water for one final rinse of the bottle and pump.

Leave the bottle to dry upside down with the pump off before bringing it back to refill. Screw on the pump when traveling to our store.

Where can I refill?


We're launching refill stations at the stores below. We’re launching 400 refill stations globally throughout 2021 and a further 400 in 2022. If your local store doesn’t yet have a refill station, don’t worry – this is just the beginning, so keep a look out for updates.

Refill stations currently available at the following store locations:

Alberta: Southgate Centre

British Columbia: Coquitlam Centre, Mayfair Shopping Centre, Metropolis at Metrotown, Orchard Park Shopping Centre, Pacific Centre

Nova Scotia: Halifax Shopping Centre

Ontario: Bayshore Shopping Centre, Bloor West Village, Cataraqui Town Centre, Conestoga Mall, Fairview Mall, Limeridge Mall, Pickering Town Centre, Rideau Centre, Scarborough Town Centre, St. Laurent Centre, Stone Road Mall, Square One Shopping Centre, Toronto Eaton Centre, Vaughan Mills, Yorkdale Mall

What will I be doing for the planet?


It’s a simple switch that saves a whole lot of plastic. Because when you refill, you throw away less – and it starts with one bottle to replace them all. We’re closing the loop on waste and giving you more ways to shop the products you love, without the wasteful packaging. And with our global footprint, each of our small acts can make a big difference. Make the switch to refill and together we could save over 27 tons of plastic per year. We’re constantly working towards clever ways to empower people and the planet, so have a peep at how we’re sourcing ethically and sustainably, reviewing our packaging and rolling up our sleeves to help clean up our planet.